Sales Support & Order Management Pro

Trinity Resource Solutions; Pangbourne; On-site; GBP 26,000 - 32,000; Full time

Job summary

We are working with a growing global technology and engineering business in Reading seeking a Sales Support professional to join its team. The role focuses on handling customer enquiries, processing orders and providing day-to-day support to the sales function.

The ideal candidate has experience in customer service, sales administration or order management, and enjoys a fast-paced environment. SAP and Salesforce experience is advantageous, with full training available.

Qualifications

• Customer-focused with strong communication.
• Highly organised with attention to detail.
• Proactive with ability to progress enquiries into orders.

Responsibilities

• Handle incoming customer calls, emails and enquiries.
• Process and progress orders from enquiry to order where possible.
• Manage customer accounts and provide admin support.
• Provide accurate sales forecasts based on available information.
• Collaborate with Sales Managers and Key Account Managers.
• Maintain accurate customer and project information.

Skills

Customer service

Sales administration

Order management

Communication

Multitasking

Team player

Commercial awareness

Tools

SAP

Salesforce

Microsoft Office

Job description

We are working with a growing global technology and engineering business in Reading seeking a Sales Support professional to join its team. The role focuses on handling customer enquiries, processing orders and providing day-to-day support to the sales function.

The ideal candidate has experience in customer service, sales administration or order management, and enjoys a fast-paced environment. SAP and Salesforce experience is advantageous, with full training available.