Sales Support Manager

TN United Kingdom; Bristol; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Sales Support Manager to enhance their Wealth and Personal Banking division. In this full-time, hybrid role, you will assist Business Development Managers in achieving business targets, support advisers through the application process, and manage relationships with distributors. This position offers a dynamic environment where your organizational and communication skills will shine. With a commitment to professional development and a focus on diversity, this company provides an inclusive workplace and opportunities for growth. If you're ready to make an impact in the financial services sector, this role is for you.

Benefits

Private Healthcare

Enhanced Maternity and Adoption Pay

Contributory Pension Scheme

Qualifications

• Experience in insurance or financial services; investment knowledge is a plus.
• Ability to manage conflicting priorities and tight deadlines independently.

Responsibilities

• Manage communications with distributors to meet objectives.
• Support business change through effective communication and relationship-building.

Skills

Insurance Experience

Financial Services Knowledge

Communication Skills

Organizational Skills

Analytical Skills

Job description

Job Title: Sales Support Manager

Join HSBC and fulfill your potential with a career that helps you stand out. Whether aiming for the top or exploring new directions, HSBC offers opportunities, support, and rewards to advance your career.

Our Wealth and Personal Banking division supports millions globally, providing products and services including current accounts, credit cards, personal loans, mortgages, savings, investments, insurance, and wealth management. We also cater to high net worth clients with specialised relationship managers.

HSBC Insurance UK manages the manufacturing, sourcing, and supply of insurance products for HSBC UK, first direct, M&S Bank, and Commercial Banking, including external distribution under various brands.

The role of Sales Support Manager is to assist HSBC Life Investment Bond Business Development Managers in achieving new business targets. Responsibilities include supporting advisers through the application process, handling queries, onboarding new distributors, and managing existing ones. This role complies with the Insurance Distribution Directive (IDD), requiring annual continuous professional development (CPD).

As an HSBC UK employee, you will have access to professional development, competitive pay, and benefits such as private healthcare, enhanced maternity and adoption pay, and a contributory pension scheme.

Key responsibilities include:

• Managing communications with distributors to meet objectives
• Supporting business change through effective communication and relationship-building
• Following prescribed processes while demonstrating resilience in a complex governance environment
• Modeling key business metrics in daily activities
• Identifying and implementing product improvements and risk mitigation strategies

Requirements for success:

• Experience in insurance or financial services; investment knowledge is a plus
• Ability to manage conflicting priorities and tight deadlines independently
• Strong communication skills for diverse stakeholders
• Excellent planning and organizational skills with attention to detail
• Ability to analyze queries and provide timely solutions

This is a full-time, hybrid role based in Bristol or Whiteley.

At HSBC, we value diversity and inclusion, striving to create accessible workplaces for everyone. We are a Disability Confident Leader and will offer interviews to candidates with disabilities or neurodivergence who meet the role’s minimum criteria.

For accommodations during the recruitment process, please contact our Recruitment Helpdesk.