Area Support Manager - East of England

British Veterinary Association; Bristol; Remote; GBP 40,000 - 60,000; Full time

Job summary

An innovative veterinary group is seeking an Area Support Manager to enhance clinical quality and client care across practices. This pivotal role involves developing strong relationships, troubleshooting issues, and supporting strategic planning. With a focus on employee wellbeing and a commitment to diversity, this position offers a unique opportunity to make a significant impact in the veterinary field. Join a forward-thinking organization that values its people and fosters a supportive work environment, where your expertise will help shape the future of veterinary care. If you are passionate about making a difference and possess the necessary skills, this role is perfect for you.

Benefits

25 days annual leave

Birthday as a paid day off

Cycle to Work scheme

Employee wellbeing initiatives

Pension

Discounted staff pet care

Dog friendly office

Parking available

Qualifications

• Knowledge of the veterinary industry is essential for this role.
• Strong leadership and coaching skills are highly valued.

Responsibilities

• Develop relationships with practices and troubleshoot issues.
• Support integration of acquisitions and strategic planning.

Skills

Veterinary industry knowledge

Leadership skills

Coaching and mentoring

Strong people skills

Multi-site experience

Emotional intelligence

Time management

Financial KPI analysis

Full driving licence

Job description

Area Support Manager (ASM) 9 months FTC

Location – Remote with extensive travel covering the East of England

Healthy animals and happy owners – that’s the goal.

We are IVC Evidensia, and we are on a mission to build the world’s best veterinary group. Investing in people, premises and processes, we deliver outstanding care in around 2,500 locations globally.

We are looking for anArea Support Managerto join us in our mission and support the Area Director to support practices to deliver excellent clinical quality, client care and commercial performance. This role is pivotal in supporting our practices, embedding our values and company culture to retain and engage the best talent in the veterinary profession.

Day to day, the Area Support Manager will be involved in:

• Developing close working relationships with practices and their leaders.
• Troubleshooting within the Area - Where issues arise support a resolution wherever possible to ensure the wellbeing of our teams is maintained.
• Support the integration of acquisitions into the Area, including onboarding staff.
• Work with the AD to identify better ways of working that improve team wellbeing.
• Support the Area Director with strategic planning
• Organise Area meetings, prepare & distribute agendas, meeting materials & minutes and ensure actions points have been completed.

Ideally, the Area Support Manager will have:

• Knowledge of the Veterinary industry given the short term nature of this role
• Leadership and coaching, mentoring and supporting skills
• Strong people skills
• Multi-site experience.
• A broad healthcare knowledge – desirable.
• Well-developed demonstratable E.I. skills.
• The Ability to prioritise and plan own time.
• The Ability to understand and analyse key financial KPI's.
• Must hold a full and valid driving licence.

What We Offer:

At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from

Work-life balance

• 25 days annual leave
• Your birthday as a paid day off
• Cycle to Work scheme
• Initiatives focused on employee wellbeing
• Pension
• Discounted staff pet care
• Dog Friendly office
• Parking available

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.