Sales Support Executive

Orona; Sunbury-on-Thames; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Salary competitive

25 days holiday + 5 days

Pension scheme

Life Insurance

Health & wellbeing

Eyecare vouchers

Long Service Awards

Recruitment referral rewards

Training & development

Job summary

ORONA is seeking a Sales Support Executive to join the modernization department in Sunbury, supporting the national sales team with administrative tasks and customer communications. You will assist with tender paperwork, coordinate with internal teams, and help ensure smooth sales operations across regional sites.

The role focuses on proactive engagement with customers, preparing documentation, and maintaining accurate pricing and contract details in the internal system.

Qualifications

• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Proficiency Microsoft Office Suite.
• Ability to multitask and prioritise tasks in a fast-paced environment.
• Prepared to challenge, willingness to learn, using initiative.

Responsibilities

• Identify and target new business opportunities.
• Engage with potential customers and develop relationships to tender stage.
• Provide administrative support to the sales team.
• Assist with tender management, drafting, reviewing PQQs and supplier forms.
• Prepare sales reports, presentations and proposals.

Skills

Communication skills

Attention to detail

Organizational skills

Time management

Initiative & learning

Tools

Microsoft Office

Job description

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.

The Role

We are looking for an experienced Sales Support Executive to join our modernization department in Sunbury delivering high-quality lift installations across regional sites.

We are seeking a detail-oriented and proactive individual to assist our national sales team proactively contacting potential and existing customers, preparing tender paperwork, administrative support, and providing outstanding customer service. In this role, you will play a key part in ensuring seamless sales operations by handling administrative tasks, coordinating with internal departments, and supporting the sales team with documentation and client communication.

Key Responsibilities

• To identify and target new business opportunities
• To actively engage with new potential customers, establish early relationships developing market opportunities to tender stage.
• To provide administrative support to the existing business sales team
• Assist the sales team with tender management, including drafting, reviewing, PQQs and tracking supplier forms
• Provide support in preparing sales reports, presentations, and proposals.
• Maintain and update CRM systems with sales data, customer interactions, and contract details.
• Process orders onto our internal system, ensuring accuracy in pricing, terms, and customer details.
• Respond to customer inquiries and coordinate with the appropriate teams for resolution.
• Assist in coordinating logistics for sales meetings, demos, and client visits.
• Identify process improvements to enhance the efficiency of sales operations.

Skills

• Excellent verbal and written communication skills
• Strong attention to detail and organizational skills.
• Proficiency Microsoft Office Suite
• Ability to multitask and prioritise tasks in a fast-paced environment
• Prepared to challenge, willingness to learn, using initiative

If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you.

Why Join ORONA?

We offer more than just a job - we offer long-term career development within a stable and growing company.

What We Offer?

• Attractive Salary: Competitive pay that reflects your skills and experience
• Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays
• Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us
• Peace of Mind: Life Insurance to support you and your loved ones
• Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services
• Family-Friendly Benefits: Enhanced leave for family-related events and emergencies
• Support When You Need It: Employee Assistance Programme offering confidential support for personal or work-related challenges
• Eye Care: Eyecare vouchers to help keep your vision sharp
• Recognition for Longevity: Long Service Awards to celebrate your milestones with us
• Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent
• Continuous Growth: Ongoing Training & Development opportunities to support your career journey

Requirements

Previous experience within the building environment/construction is essential