Sales Support Executive

Orona Group; Sunbury-on-Thames; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Attractive Salary

25 days annual leave

Pension scheme

Health & wellbeing program

Training & development

Job summary

Orona Group in Sunbury-on-Thames is seeking an experienced Sales Support Executive to join the modernization team, helping deliver lift installations across regional sites with a focus on customer satisfaction and efficient logistics.

You will identify opportunities, support tender processes, manage CRM data, coordinate orders and sales meetings, and provide accurate administrative support to the field sales team.

Qualifications

• Previous experience within the building environment/construction is essential

Responsibilities

• Identify and target new business opportunities
• Engage with new potential customers and develop market opportunities to tender stage
• Provide administrative support to the existing sales team
• Assist with tender management, including drafting, reviewing, PQQs and supplier forms
• Prepare sales reports, presentations, and proposals
• Maintain CRM with sales data and contract details
• Process orders accurately in pricing and terms
• Respond to customer inquiries and coordinate with teams for resolution
• Coordinate logistics for sales meetings, demos, client visits
• Identify process improvements to improve sales operation efficiency

Skills

Communication

Attention to detail

Organizational skills

Multitasking

Proactive learner

Tools

Microsoft Office Suite

Job description

Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments.

Its vertical transportation solutions encompass innovative, pragmatic and state-of-the-art technologies; giving the highest level of safety, and optimises traffic management, available space, and travel comfort.

Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world.

Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full time employees make up the UK team, providing a wealth of skill, knowledge and local market experience.

1 out of every 10 new lifts in Europe is an Orona lift

100 countries have Orona products installed

300,000 lifts worldwide with Orona technology

25,000,000 We bring more than 25 million people every day to their destination

Number 1 in production capacity in Europe for complete lifts

1st company in the sector worldwide certified in Ecodesign - ISO 14006.

More information at www.orona.co.uk

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.

The Role

We are looking for an experienced Sales Support Executive to join our modernization department in Sunbury delivering high-quality lift installations across regional sites.

Key Responsibilities

• To identify and target new business opportunities
• To actively engage with new potential customers, establish early relationships developing market opportunities to tender stage.
• To provide administrative support to the existing business sales team
• Assist the sales team with tender management, including drafting, reviewing, PQQs and tracking supplier forms
• Provide support in preparing sales reports, presentations, and proposals.
• Maintain and update CRM systems with sales data, customer interactions, and contract details.
• Process orders onto our internal system, ensuring accuracy in pricing, terms, and customer details.
• Respond to customer inquiries and coordinate with the appropriate teams for resolution.
• Assist in coordinating logistics for sales meetings, demos, and client visits.
• Identify process improvements to enhance the efficiency of sales operations.

Skills

• Excellent verbal and written communication skills
• Strong attention to detail and organizational skills.
• Proficiency Microsoft Office Suite
• Ability to multitask and prioritise tasks in a fast-paced environment
• Prepared to challenge, willingness to learn, using initiative

If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you.

Why Join ORONA?

We offer more than just a job — we offer long-term career development within a stable and growing company.

What We Offer

• Attractive Salary: Competitive pay that reflects your skills and experience
• Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays
• Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us
• Peace of Mind: Life Insurance to support you and your loved ones
• Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services
• Family-Friendly Benefits: Enhanced leave for family-related events and emergencies
• Support When You Need It: Employee Assistance Programme offering confidential support for personal or work-related challenges
• Eye Care: Eyecare vouchers to help keep your vision sharp
• Recognition for Longevity: Long Service Awards to celebrate your milestones with us
• Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent
• Continuous Growth: Ongoing Training & Development opportunities to support your career journey

Join ORONA and be part of a company moving the world safely and efficiently every day.

Requirements

Previous experience within the building environment/construction is essential