Sales Support Executive

RGIT Australia; Oldham; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Hybrid and flexible working

Pension scheme

Medicash

Cycle to Work

Employee Assistance Programme

Death in Service

Regular company events

Paid annual leave

Job summary

Technology Powered Services (TPS) is a fast-growing infrastructure and technology business delivering complex connectivity and infrastructure projects. As part of the sales team, you will be the main contact for existing customers and channel partners, turning opportunities into accurate quotes and driving revenue.

You will collaborate with partners, estimators and the senior commercial team, supported by a hybrid working model and a comprehensive benefits package.

Qualifications

• Experience in sales support within a B2B technology or connectivity environment.
• Confident and professional communicator on phone and in writing.
• Highly organised and accurate, able to manage multiple opportunities to deadlines.
• CRM experience to manage a pipeline and keep records accurate.

Responsibilities

• Act as a key point of sales contact for existing customers and channel partners.
• Produce accurate quotes for non-complex work and support estimators on more complex opportunities.
• Identify upsell, cross-sell and new opportunities across the TPS portfolio.
• Proactively follow up on opportunities and maintain an accurate CRM pipeline.

Skills

Sales support

CRM proficiency

Communication skills

Organisation

Opportunity management

Tools

HubSpot

Job description

Technology Powered Services (TPS) is a fast-growing, privately owned infrastructure and technology business. Debt-free and financially independent, we design, install and support complex connectivityand infrastructure projects for enterprise customers and channel partners nationwide.

Our portfolio spans Wi-Fi 6/7, LAN, structured cabling, fibre optic, private cellular, smart hands services, planned and reactive maintenance, AV, IP CCTV, EV charging and sustainability services.

Our mission is to empower partners and enterprise customers by delivering complex infrastructure projects with unparalleled speed, precision and technical expertise.

The Role

Sitting at the heart of our sales function, you will be a key point of contact for existing customers and channel partners, turning opportunities into accurate, timely quotes and helping to drive revenue in our channel-first business. You will work closely with our partners, Estimators andsenior commercial team. You will:

• Act as a key point of sales contact for existing customers, providing a responsive and professional service
• Work closely with channel partners and their sales teams, and support the onboarding of new partners
• Produce accurate quotes for non-complex work and support the Estimators on more complex opportunities
• Ensure partners provide the right information to allow us to quote accurately and on time
• Identify upsell, cross-sell and new opportunities across the TPS portfolio
• Proactively follow up on all opportunities and maintain an accurate pipeline in our CRM

About You

• Experience in sales support, inside sales, sales administration, customer service or accountmanagement, ideally in a B2B technology or connectivity environment
• A confident and professional communicator, both on the phone and in writing
• Highly organised and accurate, comfortable managing multiple opportunities to deadlines
• Commercially aware, proactive and focused on identifying opportunities
• Confident working with CRM systems to manage a pipeline and keep records accurate

Highly desirable: experience of a channel or partner sales model, familiarity with IT infrastructure or connectivity products, and experience using HubSpot or a similar CRM.

What We Offer

• Competitive salary package, commensurate with experience
• Performance-related commission aligned to role contribution and business performance
• Hybrid and flexible working approach, supportive of family commitments
• Exposure to varied, technically interesting projects across multiple sectors
• A clear development pathway as the sales function grows
• Investment in training and ongoing professional development
• Comprehensive benefits including Medicash, Cycle to Work, Employee Assistance Programme and Death in Service
• Regular company and customer events
• Pension scheme, paid annual leave plus bank holidays

Technology Powered Services is an equal opportunity employer, and we welcome applications from individuals of all backgrounds and experiences.

Company Overview

TPS is a trusted infrastructure specialist. We are a rapidly growing business and fast becoming one of the leading providers of infrastructure, technology, break fix services, connectivity and sustainability solutions. Our mantra is to connect people and businesses together, optimising performance through expert consultancy, design, install and support services.