Sales Support Executive

Propel Finance; Newport; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a motivated Sales Support Executive to enhance customer experiences and support financial operations. In this hybrid role, you will process financial agreements, liaise with clients, and maintain accurate records, all while being part of a collaborative team. With a commitment to innovation and growth, this company offers a supportive work environment where your contributions truly matter. If you thrive in dynamic settings and are eager to make a difference in the financial services sector, this is the opportunity for you.

Benefits

25 days annual leave + bank holidays

2 additional days holiday after 5 years

Birthday day off

Opt in Private Medical Insurance

Subsidised gym membership

Cycle to Work Scheme

Electric Car Scheme

Buy Annual Leave Scheme

Half day seasonal shopping

Life Assurance 3 x basic salary

Qualifications

• Experience in customer service and administration within financial services.
• Strong IT skills and attention to detail are essential.

Responsibilities

• Manage correspondence between Relationship Directors and clients.
• Prepare finance agreements and ensure compliance with SLAs.

Skills

Customer Service Experience

Attention to Detail

IT Literacy (Word, Excel, Outlook)

Administration Experience in Financial Services

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Propel Finance

Recruitment Business Partner at The Curve Group

Propel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, Propel has grown to become one of the UK’s largest, independent finance houses. We have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology.

From this continued success we are now looking to recruit a Sales Support Executive to allow us to continue our exciting growth plans.

Our aim is to take the service we offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with our values. Does that sound like something you’d like to be part of?

As a Sales Support Executive, you will process financial agreements and supporting documents, and deliver an outstanding customer experience when liaising with suppliers and customers.

Role responsibilities:

• Manage correspondence between the Relationship Directors and Internal Account Managers and their clients (Customers/Introducers/Suppliers)
• Monitor customer accounts and provide exposure to Relationship Directors as and when requested
• Raise finance agreements – Hire Purchase/Finance Lease/Refinance
• Update systems to record all transaction details (telephone conversations, emails, internal communications)
• Prepare payout documentation accurately and according to company SLAs and Compliance standards
• Send invoice requests to suppliers
• Customer Service experience
• IT Literate – Word, Excel, Outlook
• Attention to detail and accuracy
• Previous administration experience within Financial Services industry

So, why would you want to work here?

We have a great working environment and we’re an ambitious business. We achieve so much because of our people. Everyone in the business, no matter their team or role can shape the outcome, share ideas, make suggestions, and have their voice heard. It’s a truly collaborative place to work.

At Propel, we embrace hybrid working and with modern offices in Newport, London and Manchester, plus a field-based sales team, you’ll never be too far away from colleagues.

This is a hybrid role, with 2 days per week in the Newport office, giving you the best of both worlds.

Benefits you can expect:

• 25 days annual leave + bank holidays
• 2 additional days holiday after 5 years’ service
• Birthday day off
• Opt in Private Medical Insurance
• Subsidised gym membership at £18.75 a month
• Cycle to Work Scheme
• Electric Car Scheme
• Buy Annual Leave Scheme
• Half day seasonal shopping
• Auto enrolment pension – 3% employer contribution subject to eligibility
• Life Assurance 3 x basic salary
• Company events and reward schemes

We are proud to be a member of Stonewall’s Diversity Champions programme and are committed to improving workplace inclusion.

The Curve Group is Propel’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but Propel will have access to it. You can find their privacy policy here: Privacy Policy.

Seniority level

Associate

Employment type

Full-time

Job function

Administrative and Finance