Sales Support Executive

Premium Credit; Leatherhead; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

Join a dynamic and award-winning company as a Sales Support Executive, where your communication skills and customer focus will shine. This role is vital to our growth, allowing you to engage with partners and customers while supporting sales managers. Enjoy a hybrid working model, competitive salary, and a commitment to your personal development. With a strong emphasis on teamwork and collaboration, this is an exciting opportunity to advance your career in an inclusive environment that values diversity and innovation.

Benefits

Workplace Pension Scheme

25 Days Annual Leave

Employee Assistance Programme

Mental Health First Aiders

Options to Purchase and Sell Holiday

Qualifications

• Experience in a high volume, customer focused role.
• Ability to multi-task and prioritize workload effectively.

Responsibilities

• Responding to emails, calls, and MS Teams messages.
• Liaising with partners to ensure appropriate information is provided.
• Maintaining partner records and providing regular reporting.

Skills

Customer Service Skills

Attention to Detail

Multi-tasking

Communication Skills

Relationship Building

Tools

MS Teams

Job description

Sales Support Executive

Leatherhead, Surrey

Why work for us?

You’ll be joining an award-winning business in a role that is integral to the success of our business growth and reputation for excellent service.This is a varied role that will utilise your excellent written and verbal communication skills as well as your ability to think on your feet and respond to varied queries.

-Competitive salary up to £25444

-A workplace pension scheme

-Hybrid working, in-person at our Leatherhead office once per fortnight

-25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata)

-Support and investment in your personal development

-24/7 access to Employee Assistance Programme and Mental Health First Aiders

What we do

Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £5 billion to over 2.6 million customers through a network of almost three thousand partners- and growing.

We are a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.3 and a Silver Sustainability medal.

The Role

This is an exciting time of growth for us, and we are hiring a Sales Support Executive to help us continue this success. This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises and rewards its people.

Reporting to the Sales Support Team Leader, you’ll work as part of a team to support Sales Managers, partners and customers to process new business and renewals.

Your day-to-day role will include;

- Responding to emails, calls and MS Teams messages

- Liaising with partners to ensure they provide appropriate information and are able to upload sales

- Resolving queries with agreements in order for business to be processed

- Proactively support sales managers and follow up renewals to achieve sales targets

- Maintaining partner records, ensuring they receive appropriate sales collateral and training and supporting them to use their Premium Credit facility

- Providing regular reporting

Who we are looking for

If you’re an individual who thrives in a fast-paced environment, able to work collaboratively with others and are looking to make a difference, this is a brilliant opportunity to advance your career to the next level with our sector-leading company. At Premium Credit, you will be supported to develop and expand your skills, knowledge and experience.

To be successful as our Sales Support Executive you will have experience in a high volume, customer focussed role.You have

- Attention to detail, ensuring that your work is accurate

- Proven customer service skills with the ability to respond to demanding customers

- The ability to multi-task and prioritise your workload to ensure you meet deadlines

- A customer focussed attitude – providing excellent service to internal and external partners and customers

- The ability to develop effective relationships

We are committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to [e-mail]

If you are made an offer of employment you will be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time.

To ensure you can work from home efficiently you will be asked to provide your internet speed at the application stage.

Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share.

By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. To view our Privacy Notice please go to: https://www.premiumcredit.com/Recruitment-privacy-notice

All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment.

So, if role appeals to you and you’re looking to join an industry-leading organisation, please apply. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply? And if you’re in a job share just apply as a pair. We look forward to hearing from you.

Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early.

We are not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role.