Sales Support Executive

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is on the lookout for a proactive Sales Support Executive to enhance their vendor sales team. In this dynamic role, you will provide exceptional administrative support, manage quotations, and streamline order processing. Your organizational skills and technical proficiency in MS applications will be crucial in maintaining a high standard of customer service. If you thrive in fast-paced environments and enjoy building relationships, this opportunity offers a chance to grow your career while contributing to a vibrant team atmosphere.

Qualifications

• Minimum of 1 year in a similar administrative role, preferably in a high-volume environment.
• Driven and self-motivated, with the ability to work independently and take ownership of tasks.

Responsibilities

• Provide unparalleled administrative support to the sales team and reseller partners.
• Manage the end-to-end sales order process, ensuring quality checks and error resolution.

Skills

Customer Service Excellence

Quotation Management

Order Processing

CRM Maintenance

Relationship Building

Written Communication

Verbal Communication

Organisational Skills

Technical Proficiency in MS Office

Resilience

Education

1+ years in administrative role

Tools

MS Excel

MS Word

MS Outlook

Job description

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Are you ready to take your administrative skills to the next level? We’re seeking a proactive and detail-oriented individual to join our client’s dynamic vendor sales team.

As a Sales Support Executive, you’ll play a pivotal role in ensuring their sales operations run smoothly and efficiently.

What You’ll Do:

• Customer Service Excellence: Provide unparalleled administrative support to the sales team, and reseller partners, ensuring exceptional customer service delivery
• Quotation Management: Generate a high volume of quotations for both new business and renewal opportunities, demonstrating precision and attention to detail.
• Order Processing: Manage the end-to-end sales order process, from receipt of purchase orders to collaboration with the Supply Chain Team, including quality checks and error resolution.
• CRM Maintenance: Maintain and update our CRM system according to vendor-specific processes, ensuring accurate and up-to-date information.
• Relationship Building: Foster strong relationships with product sales, supply chain, and renewals teams, facilitating seamless collaboration and communication.

What You’ll Bring:

• Professionalism: Exhibit excellent written and verbal communication skills, with a focus on delivering clear and concise messages.
• Organisational Skills: Ability to prioritize tasks, manage concurrent activities, and multitask effectively in a fast-paced environment.
• Technical Proficiency: Proficient in MS applications such as Excel, Word, and Outlook, with previous experience in IT systems for quotation, order entry, and CRM.
• Resilience: Stay calm under pressure, demonstrating resilience and adaptability in challenging situations.

Your Qualifications:

• Experience: Minimum of 1 year in a similar administrative role, preferably in a high-volume environment.
• Initiative: Driven and self-motivated, with the ability to work independently and take ownership of tasks.
• Collaborative Spirit: A team player with a collaborative approach, maintaining a professional demeanor at all times.