Sales Support Executive

Creed Foodservice Ltd; Ilkeston; On-site; GBP 22,000 - 32,000; Full time

Job summary

An established industry player is seeking a Sales Support Executive to join their dynamic team. This role is pivotal in supporting the sales team through accurate reporting and margin management, ensuring customer satisfaction and business growth. The ideal candidate will be proactive, detail-oriented, and possess excellent interpersonal skills, with a keen interest in food. The company values its employees, offering training, career progression, and a supportive work environment. If you are looking for a role that combines your administrative expertise with a passion for food, this opportunity is perfect for you.

Benefits

Training and Development

33 Days of Annual Leave

Life Insurance

Employee Discounts

Online Discount Portal

Employee Assistance Programme

Qualifications

• Experience in a busy administrative role with multiple priorities.
• Excellent written, verbal, numerical, and analytical skills.

Responsibilities

• Prepare regular KPI reports and update internal systems.
• Support the sales team with customer process and price changes.

Skills

Interpersonal Skills

Relationship Management

Stakeholder Engagement

Administration Skills

Analytical Skills

Attention to Detail

Communication Skills

Presentation Skills

Education

Degree Level Qualification

Tools

Excel

Vecta

Accord

Job description

Contracted hours: 40 hours per week (5 days out of 7)

Working Days: Monday – Friday

Shift Pattern: 08:30 – 17:00

At Creed Foodservice, we believe a great workplace starts with great people. Our teams are at the heart of everything we do, bringing passion and expertise to deliver top-quality food products to chefs and caterers across the UK. As part of the Country Range Group, we’ve been making a difference in the food industry since 1972.

With distribution centres in Cheltenham, Ilkeston, and High Wycombe, we ensure reliable service nationwide. We’re proud to be a Living Wage accredited employer and were recognised as one of the Top 75 Best Companies to Work For in 2023. If you’re looking for a workplace that values its people and offers real opportunities to grow, Creed is the place to be!

As a Sales Support Executive at Creed Foodservice, you will provide support to the sales team including the production of accurate reports and margin management for the business to enable continuous growth and you will actively identify opportunities to maximise customer sales.

Some responsibilities of the role include:

• Prepare regular KPI reports by customer and other ad-hoc reports where required.
• Update our internal systems and records.
• Prepare and submit accurate KPI reports to key customers in a timely manner.
• Support supplier and customer price changes to ensure timely completion and accuracy.
• Effectively manage the quarterly and annual price review processes.
• Identify areas for continual improvement of processes.
• Support the wider sales team with new customer process, to include product and pricing reviews.
• Support the wider team with day-to-day tasks providing customer and sales information as required.

The Ideal Candidate

We’re looking for a driven individual with excellent interpersonal, relationship management, stakeholder engagement and administration skills who has a keen interest in food and experience within a busy administrative role, with multiple priorities.

• A keen interest in food, product knowledge and awareness.
• Enthusiastic, proactive, self-motivated individual with a desire to learn and progress.
• Excellent written, verbal, numerical and analytical skills.
• The ability to learn new systems quickly.
• Excellent attention to detail and methodical approach to work.
• Excellent computer skills, including intermediate Excel, the ability to pick up new systems quickly and ideally experience working with Vecta, Accord or similar.
• Excellent communication, interpersonal, stakeholder management and relationship building skills.
• A degree level qualification or experience working within a busy administration role would be desirable.
• Good presentation skills and experience delivering presentations and preparing business documentation.
• Experience preparing, presenting and distributing sales reports.

What you get in return:

• Training and development and career progression opportunities.
• Recognition for doing a great job and going the extra mile from customers, your department and the rest of the business.
• Respect and support from your team, supervisors and managers.
• 33 Days of annual leave per year.
• Life insurance for 2 times your annual salary.
• Employee discount on purchases and regular special offers for staff.
• Access to an online discount portal, providing discounts for gyms, the cinema, supermarkets, high street retailers, cashback for changing your electricity supplier and much more helping you to save money on purchases that you would ordinarily make.
• Employee assistance programme that offers confidential support and advice which includes free access to legal advice, wellness programmes and much more.

How to apply

To apply for this position, please send your CV and a covering letter to [e-mail] detailing why you are perfect for this role and what value you can add to the business.

At this stage, we will not be accepting agency applications.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.