Direct Sales Support Executive - 12 Months FTC

TN United Kingdom; Birmingham; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking a Direct Sales Support Executive to enhance their innovative media solutions. This role, based in Birmingham, involves providing essential support to sales teams, managing customer campaigns, and ensuring high-quality service. Join a dynamic team that values adaptability and teamwork, and contribute to shaping the future of Out of Home media. With a commitment to inclusivity and respect, this company offers a flexible working environment and numerous perks, including generous holidays and a robust pension scheme. If you're ready to make an impact, this opportunity is for you.

Benefits

Quarterly Group Commission

Flexible Working

33 Paid Holidays

Company Pension Scheme Contribution

Healthcare Cash Plan

Life Insurance

Cycle to Work Scheme

Travel/Season Ticket Loans

Charity Volunteer Days

Qualifications

• Strong communicator skilled at building rapport with customers.
• Proficient in Microsoft Office with high data accuracy.

Responsibilities

• Provide pre and post sales service to Direct Sales teams.
• Assist in planning customer campaigns and managing inquiries.
• Ensure timely responses and high-quality service to customers.

Skills

Microsoft Office

Communication Skills

Data Accuracy

Adaptability

Teamwork

Multitasking

Tools

Internal Tools and Systems

Job description

Social network you want to login/join with:

Direct Sales Support Executive (12 Months FTC), Birmingham

Client:

Clear Channel UK

Location:

Birmingham, United Kingdom

EU work permit required:

Yes

Job Reference:

57f1ad9301b5

Job Description:

Clear Channel UK is one of the leading Out of Home media owners, with more than 30,000 advertising sites in our portfolio. Our talented team of over 600 people work in 14 locations across the country, creating and delivering some of the most memorable advertising campaigns in the UK.

At Clear Channel, we are committed to Creating the Future of Media. We’re at the forefront of the change in our industry, making innovative use of technology and realizing the potential of Out of Home media.

We’re looking for a commercially minded Direct Sales Support Executive to join our team on a 12 months fixed term contract in supporting our vision of Creating the Future of Media. This role is open to both our Manchester and Birmingham offices.

What you’ll be doing

• Provide a full pre and post sales service to the Direct Sales teams and clients, ensuring that all company procedures are followed.
• Assist Direct Sales teams and clients throughout the pre-and post-sales process, ensuring adherence to company procedures.
• Aid in planning customer campaigns using internal tools and systems.
• Provide presentations and insights to support sales in creating compelling client recommendations.
• Maintain proactive communication with sales regarding campaign progress and task requests.
• Respond directly to incoming agency briefs and requests.
• Process bookings according to company standards within specified timelines.
• Manage any changes to campaigns before launch.
• Coordinate customer artwork, design, print, and digital orders.
• Ensure timely and high-quality responses to customer inquiries through all channels, including managing complaints.
• Organize photography for requested campaigns.
• Ensure all activities are reflective of the ‘knowledge, accuracy & efficiency’ team pillars.
• Work closely with Direct Sales & Operations leadership teams to continuously improve & refine processes.

What we are looking for

• Proficient in Microsoft Office, Word, Excel & PowerPoint
• Strong & empathetic communicator skilled at building rapport with customers to enable a high standard of customer service
• High levels of data accuracy
• Adaptable
• Resilient
• Team Player with a ‘how can we’ attitude
• Ability to juggle priorities and manage multiple tasks effectively

What’s in it for you

• Salary of £25,000 + quarterly Group commission
• Flexible working and a hybrid setup that gives the freedom to have your work-life balance
• Enjoy 33 paid holidays, including those well-needed bank holidays!
• Company Pension Scheme Contribution of up to 8%
• Stay healthy with our Healthcare Cash Plan
• Life Insurance and group income protection scheme
• Cycle to Work Scheme + Enjoy travel/season ticket loans and exclusive discounts with hundreds of retailers
• Make a difference with our charity volunteer days. It feels great to give back!

At Clear Channel, we are committed to treating everyone with fairness and respect, regardless of their race, gender, age, ethnicity, background, sexual orientation, disability, or any other differences. We work hard to foster an inclusive environment, a place you can be yourself. We support reasonable adjustment requests from candidates and employees. If you're interested in joining us to shape the future of out-of-home media, we'd love to hear from you.