Sales Support Executive

TipTopJob; Devon and Torbay; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Private medical insurance after 12m

21 days holiday + bank holidays

3 month probation

Supportive environment

Exposure to senior management

Job summary

TipTopJob is seeking a Sales Support Executive in Bridgend to join a small, supportive team. You will handle day-to-day sales activity, develop existing accounts, and engage new customers by phone, identifying opportunities to generate additional business.

The role emphasizes relationship-building, proactive outreach, and high-quality customer care, with a basic salary around GBP 25,000 plus commissions and bonuses.

Qualifications

• Experience in B2B sales or customer-focused roles.
• Comfort speaking with customers on the phone.
• Ability to identify opportunities and build long-term relationships.
• Strong organisational and admin skills.
• Willingness to learn and contribute ideas.

Responsibilities

• Support the Sales Director with day-to-day sales activity and account development.
• Build relationships with existing customers and grow accounts.
• Contact prospective B2B customers by telephone and introduce products/services.
• Make outbound and cold calls to new prospects.
• Follow up enquiries and translate needs into opportunities.
• Own designated customer accounts and ensure follow-through.
• Maintain accurate customer records and input data.
• Support social media activity with updates.

Skills

B2B sales experience

Telephone communication

Relationship building

Customer service orientation

Proactive initiative

Organised administration

Sage (basic)

Tools

Sage

Job description

Location: Bridgend

A GBP 25,000 Basic + Monthly Commission + Profit:Related Bonus

Monday : Thursday 9.00am:5.00pm, Friday 9.00am : 4.00pm

Are you a confident communicator who enjoys speaking with customers, building relationships and spotting opportunities?

We are recruiting for a Sales Support Executive to join a successful, established business where youll become part of a small, friendly and supportive team.

This is a great opportunity for someone with some previous B2B sales experience who enjoys the relationship:building side of sales but is equally comfortable picking up the phone, approaching new customers and identifying opportunities to generate additional business.

Working closely with the Sales Director, youll have plenty of opportunity to use your own initiative, contribute ideas and make a genuine impact on the continued growth of the business.

What Youll Be Doing

Your role will be varied, combining sales support, account development, new business activity and customer service.

Youll Be Responsible For

• Supporting the Sales Director with day:to:day sales activity and account development.
• Building strong relationships with existing customers and identifying opportunities to grow accounts.
• Contacting prospective B2B customers by telephone and introducing the companys products and services.
• Making outbound and cold calls confidently and professionally.
• Following up enquiries, identifying customer requirements and helping convert opportunities into sales.
• Taking ownership of designated customer accounts and ensuring opportunities are followed through.
• Providing a high standard of customer care and responding professionally to queries.
• Keeping customer information and records accurate and up to date.
• Supporting social media activity with engaging company and customer updates.
• Completing general sales administration and data input.
• Working collaboratively with colleagues while confidently managing your own workload.
• Contributing ideas that could improve customer service, sales activity and the wider business.

About You

Were not necessarily looking for someone with years of sales experience. Whats more important is that youre confident, personable and commercially minded, with the motivation to develop relationships and generate opportunities.

Youll Ideally Have

• Previous experience within a B2B sales or customer:focused environment.
• Some previous sales experience and confidence speaking with customers over the telephone.
• The confidence to make outbound calls and approach prospective customers.
• A natural ability to build rapport and develop lasting customer relationships.
• A proactive approach and willingness to use your own initiative.
• Good organisation and administration skills.
• Strong attention to detail when maintaining customer information and records.
• A positive, professional and outgoing personality.
• The confidence to contribute your own ideas and suggestions.
• A genuine desire to be part of a small team and contribute to the success of the business.

Previous experience using Sage would be beneficial, although full training can be provided and a willingness to learn is much more important.

Salary and Benefits

Youll Receive

• cA GBP 26,000 basic salary.
• Monthly commission structure.
• Profit:related bonus.
• Pension scheme.
• Private medical insurance after 12 months service.
• 21 days holiday plus bank holidays , increasing by one day for each completed year of service up to 25 days.
• 3:month probationary period.
• Supportive and friendly working environment.
• The opportunity to work closely with senior management and have your contribution recognised.

Working Hours

34 hours per week

Monday to Thursday: 9:00am : 5:00pm

Friday: 9:00am : 4:00pm

1:hour lunch break each day.

If youre looking for a sales role where you can build relationships, d