Sales Support Executive

TieTalent; Aber-Arad; On-site; GBP 17,357 - 18,942; Full time

Benefits offered by this job

Company bonus scheme

Generous staff discount

Free on-site parking

Job summary

A leading UK manufacturer is seeking a Sales Support Executive to join their busy HQ sales team. The role involves dealing with customer enquiries, liaising with various teams, and handling internal paperwork. Ideal candidates will have strong customer service skills and a positive attitude. This full-time position offers a pay rate of £12.60 – £13.75 per hour and various employee benefits including a company bonus scheme.

Qualifications

• Strong customer service focus with the ability to deliver excellent service.
• Strong written and verbal communication skills; able to deal confidently with customers.
• Good administrative skills; attention to detail and accuracy is crucial.

Responsibilities

• Dealing with customer enquiries.
• Liaising with sales, production, and warehouse teams.
• Processing internal paperwork and inputting information into the system.

Skills

Customer service focus

Strong communication skills

Good administrative skills

Organizational skills

Job description

Overview

Broadleaf are a leading UK manufacturer and retailer of beautiful wood flooring based in Llandybie, Ammanford. We have 10 retail showrooms across the UK plus a strong commercial arm servicing hospitality, retail and developers and over the last 20 years have built a proud reputation for quality, choice and service.

We are currently looking for a capable, reliable and efficient Sales Support Executive to join our busy HQ sales team. Working closely with our commercial team and showrooms, as well as directly with customers, this is a varied and interesting role with no two days quite the same, ideal for a confident, well organised people person with first rate admin skills.

Responsibilities

• Dealing with customer enquiries
• Corresponding with customers
• Liaising with the sales, production and warehouse teams
• Raising quotes and invoices
• Arranging samples and deliveries
• Collecting payments
• Processing internal paperwork
• Inputting information into our customer management system

Qualifications and Skills

• Strong customer service focus with the ability to deliver excellent service
• Strong written and verbal communication skills; able to deal confidently and professionally with customers and colleagues on the phone, by email and face to face
• Good administrative skills – accuracy, attention to detail, filing and keyboard skills
• Legible handwriting and comfortable with a calculator to work out prices and quantities
• Well organized; able to multi-task; positive “can do” attitude; works well as part of a team

Salary and benefits

• £12.60 – £13.75 per hour, plus bonus, pension & benefits
• 28 days annual holiday entitlement inc bank holidays
• No Christmas, bank holiday or weekend working
• Free on-site parking
• Company bonus scheme
• Generous staff discount
• Perks At Work membership offering discounts on travel, leisure and retail plus online personal development, fitness and well-being coaching
• Company sick pay after 12 months service
• Great working conditions
• Friendly team

Working hours

Mon – Friday, 35 – 37.5 hours

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Technology, Information and Internet