Sales Support Executive

IT Recruitment Solutions Ltd; Brighton; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Private healthcare

Pension

Additional benefits

Training and progression

Job summary

IT Recruitment Solutions Ltd in Brighton is seeking a Sales Support Executive to own customer enquiries, renewals and commercial processes within a growing B2B services business.

The role is on-site for the first 3 months and then hybrid, so you must be locally based. You’ll manage inbound enquiries, coordinate meetings, maintain the CRM, prepare quotations and support commercial reporting, with no cold calling or individual sales targets.

Qualifications

• Experience in sales support, sales administration, account management or a similar role.
• Friendly and professional telephone manner.
• Confident using CRM systems and maintaining accurate customer data.
• Strong organisational skills and attention to detail.
• Good Excel skills and confidence working with numbers.
• Proactive and ownership mindset to improve processes.
• B2B services or technology experience would be advantageous.

Responsibilities

• Manage inbound enquiries, arrange customer meetings and ensure opportunities are followed through.
• Maintain the CRM, coordinate renewals, prepare quotations and support commercial reporting.
• No cold calling or individual sales targets; focus on organisation and customer relationships.
• You’ll be trusted to manage your own workload and contribute ideas to improve the business.
• You'll work closely with senior management to shape this new position.

Skills

CRM systems

Excel

Organisational skills

Attention to detail

Telephone manner

Proactive ownership

Customer support

B2B/tech experience advantageous

Job description

Sales Support Executive sought to join an established and growing B2B services business based in the Brighton & Hove area.

This is a newly created position offering the chance to take ownership of customer enquiries, contract renewals and commercial processes. You'll join a friendly team where your ideas are welcomed and you'll have the freedom to improve how things are done.

** Please note - this role is only suitable for candidates within commutable distance of Brighton. The role is 5-days on site for the first 3 months and then hybrid after that so you MUST be based locally! **

As a Sales Support Executive, you'll manage inbound enquiries, arrange customer meetings and ensure opportunities are followed through. You'll also maintain the CRM, coordinate renewals, prepare quotations and support commercial reporting.

There's no cold calling or individual sales targets. This is about organisation, customer relationships and making sure nothing gets missed!

What we're looking for:

• Experience in sales support, sales administration, account management or a similar role
• A friendly and professional telephone manner
• Confident using CRM systems and maintaining accurate customer data
• Strong organisational skills and attention to detail
• Good Excel skills and confidence working with numbers
• Someone proactive who enjoys improving processes and taking ownership
• B2B services or technology experience would be advantageous

What's on offer?

• Circa £30k-£32k salary and hybrid working
• Flexible hours and generous holiday allowance
• Private healthcare, pension and additional benefits
• Training, progression and a supportive team

The Sales Support Executive will work closely with senior management and have the opportunity to help shape this new position. You'll be trusted to manage your own workload and contribute ideas that genuinely improve the business.

If you're a Sales Support Executive or Customer Support specialist, based local to the Brighton area and looking for more responsibility and variety without the pressure of sales targets, we'd love to hear from you.

Sales Support Executive | Sales Administrator | Sales Operations | CRM Administrator | Commercial Support | Customer Renewals | Brighton | Full Time