Sales Support Engineer - Field Based

gea; Milton Keynes; On-site; GBP 35,000 - 52,000; Full time

Job summary

GEA Group is seeking a proactive Sales Support Engineer for the Separation Sales team in the UK. You will support commissioning, optimisation and ongoing performance of environmental process systems across the UK, travelling to customer sites and building strong customer relationships.

The role offers technical hands-on work with opportunities to develop into a full sales role, collaborating with sales and technical colleagues in the UK and Germany. A full UK driving licence is essential.

Qualifications

• Technical aptitude for process equipment, commissioning, troubleshooting and optimisation.
• Strong communication and interpersonal skills to listen to customers and build relationships.
• Able to work independently and as part of a team, showing initiative and flexibility.
• Full, clean UK driving licence due to regular travel requirements.
• Adaptability to learn and develop technical knowledge in environmental applications.

Responsibilities

• Conduct on-site trials and sample testing at customer locations to assess process performance.
• Provide practical technical support and process optimisation to ensure reliable equipment performance.
• Deliver operator training and operational guidance to customer staff as needed.
• Build and maintain strong customer relationships through regular site visits and support.
• Collaborate with UK and Germany teams to share knowledge and meet customer needs.
• Provide regular progress reports on trials, customer feedback and market opportunities.

Skills

Technical aptitude

Communication skills

Teamwork

Independent work

Driving licence

Education

Engineering qualification

Job description

GEA Group has established a strong presence in the UK environmental sector, with significant growth since 2009 and over 150 units installed across a range of applications.

We pride ourselves on building and maintaining strong, long-term relationships with our customers through regular engagement, dedicated support and a commitment to delivering high-quality service. Our team combines technical expertise with a practical, customer-focused approach to ensure reliable equipment performance and high levels of customer satisfaction.

Responsibilities / Tasks

We are seeking an enthusiastic, motivated, and proactive Sales Support Engineer to join our Separation Sales team, specialising in environmental applications including industrial and municipal wastewater treatment, waste-to-energy, and agricultural processes. This role would be particularly well suited to a Field Service Engineer looking to transition into a more commercially focused sales support position while continuing to develop their technical expertise, with genuine opportunities for career progression and the potential to develop into a full sales role in the future.

The role will focus on supporting the commissioning, optimisation and ongoing performance of environmental process systems across the UK. The successful candidate will play an important role in developing and maintaining strong customer relationships, providing practical technical support and ensuring the effective operation of our installed equipment.

This is a varied, hands-on role that combines technical problem-solving with customer interaction, offering the opportunity to work across a diverse range of environmental applications.

This is a field-based role, and candidates can be located anywhere within the UK.

Key Responsibilities :

• On-site Trials and Sample Testing: Conduct on-site trials and sample testing at customer locations to assess process performance, evaluate potential applications and support research and development activities.
• Process Optimisation and Technical Support: Provide practical technical assistance, troubleshooting and process optimisation support to help customers achieve efficient and reliable equipment performance across a range of environmental applications.
• Operator Training: Deliver practical training and operational guidance to customer operators when required, ensuring they have the knowledge and confidence to operate equipment effectively.
• Customer Relationship Management: Build and maintain strong relationships with existing customers through regular site visits, effective communication and ongoing technical support, helping to ensure customer satisfaction and encourage repeat business.
• Market Growth Support: Support the development of new business opportunities by visiting prospective customers, conducting trials and testing, and providing technical input to help expand GEA's presence within the environmental sector.
• Team Collaboration: Work closely with sales and technical colleagues in the UK and Germany to provide effective customer support, share technical knowledge and ensure customer requirements are met.
• Reporting: Provide regular updates and reports to senior technical sales colleagues, covering trial results, project progress, customer feedback, technical findings and potential market opportunities.

Travel Requirements:

The role involves regular travel to customer sites throughout the UK. A company-provided van, equipped with the necessary testing equipment, will be available to support these activities.

A full, clean UK driving licence is essential for this position.

Your Profile / Qualifications

• Qualifications and Experience: A relevant technical or engineering qualification, or equivalent practical industry experience.
• Technical Aptitude: A practical, hands-on approach with an interest in process equipment, commissioning, troubleshooting and optimisation. Previous experience in these areas would be beneficial, although appropriate training and support will be provided.
• Motivation and Willingness to Learn: An enthusiastic, self-motivated individual with a positive attitude and a genuine interest in developing their technical knowledge and skills within the environmental sector.
• Communication and Interpersonal Skills: Strong communication and interpersonal skills, with the ability to listen to customers, understand their requirements and build positive, lasting working relationships.
• Teamwork and Independence: The ability to work effectively both independently and as part of a wider team, demonstrating initiative, flexibility and a willingness to support colleagues and customers.
• Driving Licence: A full, clean UK driving licence is essential due to the regular travel requirements of the role.

Right to work in the UK

Applicants must already have the legal right to work in the UK. GEA Group is unable to offer visa sponsorship for this position.