Sales Support Coordinator

Advanced Technical Recruitment; Elberton; On-site; GBP 32,000 - 37,000; Full time

Job summary

Advanced Technical Recruitment is recruiting for a Commercial Sales support role at a new facility in S. Gloucestershire.

You will provide contract management, order management and customer management for the Commercial Sales team within the EMEA region, collaborating with Sales, Engineering, Manufacturing, Contract Management and Legal. The role focuses on managing contracts, processing orders and maintaining customer relationships.

Qualifications

• Experience in a commercial environment within high-tech/high-value manufacturing.
• Proven ability to support sales teams and customers.
• Strong contract management and order processing capabilities.

Responsibilities

• Review customer contracts and coordinate with internal teams to finalise agreements.
• Develop processes to monitor compliance and improve visibility over financial commitments.
• Process customer orders and ensure timely, clear communication at all stages.
• Support customer queries, objections and complaints through to resolution.

Skills

Sales Support

Customer Support

Contract

Project Management

High Value

Job description

Now is an exciting time to join the Commercial Sales team of a growing manufacturer of high value scientific equipment at their new facility in S. Gloucestershire.

Working closely with Field Sales, Engineering, Manufacturing, Contract Management, and the Legal team, you will provide contract management support for Commercial Sales within the EMEA territory.

Your key responsibilities will include Contract Management, Order Management and Customer Management.

You will manage the commercial requirements of the sales process, liaising with the customer and internal teams.

Contract Management responsibilities include reviewing customer contracts and working with all internal departments to determine a final agreement.

You will develop and manage appropriate processes to monitor compliance, elevate non-compliance with contract terms and conditions, and improve control and visibility over financial and legal commitments; ensure complete due diligence.

Order Management responsibilities will include support the processing of customer orders, working with the relevant coordinators to ensure the customer receives appropriate communication at all stages.

Customer Management responsibilities include providing support to your assigned customer base, ensuring customers receive order confirmation and acknowledgement, information and delivery to their expectations.

You will also handle customer queries, objections and complaints through to successful completion with assistance from relevant departments.

Experience

Ideally you should have experience in a similar commercial environment working in high tech, high value manufacturing.

It is essential you have previous experience of working closely with sales teams and also customers.

Additional Information

Candidates MUST be eligible to live and work in the UK without ever requiring sponsorship.

Copies of Passport and Visa will be requested for verification.

Salary

£32-37k, depend on experience, plus benefits

Job Term

Permanent, Full Time, Onsite

Skills

Sales Support, Customer Support, Contract, Project Management, High Value