Sales Support Advisor

Sterling Cross Ltd; Stone Cross; On-site; GBP 19,000 - 26,000; Full time

Job summary

An established organization in the leisure and wellbeing sector seeks a motivated Sales Support Advisor to join a dynamic team. This role offers 30 hours per week, focusing on sales, customer service, and administration. You'll proactively generate leads, convert inquiries into sales, and support customer onboarding. With a competitive salary and clear progression opportunities, this is an excellent chance for individuals who thrive in a team-oriented environment. If you're passionate about sales and delivering exceptional customer support, this role is for you.

Benefits

Competitive Salary

Full Training

Clear Progression Opportunities

Staff Discounts

Access to Wellbeing Initiatives

Qualifications

• Proven experience in sales support or customer service roles.
• Confident telephone manner and persuasive communication skills.

Responsibilities

• Generate and follow up sales leads through calls and emails.
• Convert inquiries into sales by promoting products confidently.
• Maintain accurate records using internal CRM systems.

Skills

Sales Support Experience

Customer Service Skills

Communication Skills

CRM Systems Familiarity (Zendesk)

Organizational Skills

Attention to Detail

Goal-Oriented Approach

Teamwork

Tools

Zendesk

Outlook

Job description

Job Title: Sales Support Advisor
Job Type: Temporary to Permanent 30 hrs per week including some evening and weekend work
Location: Sandwich, Kent
Salary: Up to £19,281 p.a.for a 30 hour week (Full time equivalent up to £25,750 p.a.)

Job Summary
An established organisation in the leisure and wellbeing sector is looking for a motivated and customer-focused Sales Support Agent to join their busy team.They are offering 30 hours per week working on a 3 week rota basis to cover evenings and weekends.

The role offers a blend of sales, customer service and administrative duties and is ideal for individuals who enjoy helping people, working in a team, and hitting targets.

Key Responsibilities

• Proactively generate and follow up sales leads through phone calls, emails (Zendesk/Outlook), and other communication channels
• Convert enquiries into sales by confidently promoting products and services across the portfolio
• Support customer onboarding, account management, and membership processing
• Maintain accurate records of sales, leads, and customer communications using internal CRM systems
• Assist in planning and executing promotional campaigns and seasonal sales initiatives
• Respond to inbound customer enquiries professionally, providing accurate information and resolving issues efficiently
• Work closely with the wider sales and marketing teams to maximise revenue opportunities
• Monitor customer feedback and provide insights to improve service delivery and sales conversion
• Complete daily administrative tasks to support the smooth running of the sales operation
• Contribute to team development, training support, and internal process improvements

Skills and Experience

• Proven experience in a sales support, telesales, or customer service role
• Confident telephone manner and persuasive communication skills
• Comfortable with cold calling and handling objections professionally
• Strong administrative abilities with excellent attention to detail
• Familiarity with CRM systems such as Zendesk (training provided)
• Goal-oriented with a proactive and resilient approach to achieving targets
• Able to work both independently and as part of a team in a fast-paced environment
• Organised, reliable, and capable of managing multiple priorities
• Customer-focused with a professional, empathetic attitude

What’s On Offer

• Competitive salary
• Full training and clear progression opportunities
• Supportive, team-oriented working environment
• Staff discounts on services and access to wellbeing initiatives
• A varied role that combines sales, customer service, and administration

Apply Now

If you’re enthusiastic about sales and enjoy delivering high-quality customer support, we want to hear from you.Submit your CV today and take the next step in your career.

Westin Par values diversity and promotes equality.No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience.If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.