Customer Support Advisor – £24.5K + Bonuses

School Result; United Kingdom; Remote; GBP 24,000 - 29,000; Full time

Job summary

Join a leading company as a Remote Customer Support Advisor, helping millions of UK households with appliance protection. This role offers a competitive salary of £24,500 plus bonuses, dedicated training, and career growth opportunities across HR, Technology, and Finance. Ideal candidates are passionate about helping others and possess strong problem-solving skills, all while working remotely in a supportive environment.

Benefits

Monthly bonuses and prize incentives

Free D&G protection plan + discounts for loved ones

Pension and life assurance

Employee discounts

Career growth across various fields

Qualifications

• Experience in a target-driven role is ideal.
• Broadband access and a quiet work environment are essential.

Responsibilities

• Answer inbound calls and help customers with appliance protection.
• Solve problems quickly and kindly—ideally on the first call.
• Build trust and make every conversation count.

Skills

Customer service experience

Problem-solving

Ability to learn

Job description

Customer Support Advisor – £24.5K + Bonuses

• Location: UK (Remote only)
• Hours: 37.5 hours/week | Shifts between 8 AM – 8 PM, Mon–Sun
• Pay: £24,500/year + monthly bonuses

Love helping people? Thrive in a fast-paced, remote role?

Join Domestic & General as a Customer Support Advisor and be the voice that reassures, resolves, and restores peace of mind for millions of UK households.

What You’ll Be Doing

• Answer inbound calls and help customers with appliance protection
• Solve problems quickly and kindly—ideally on the first call
• Build trust and make every conversation count
• Learn our systems and service approach during a 3-week remote training

What You’ll Need

• Customer service experience (ideally in a target-driven role)
• Broadband access and a quiet home workspace
• A passion for helping people and a love for learning
• Monthly bonuses and prize incentives
• Free D&G protection plan + discounts for loved ones
• Pension, life assurance, and employee discounts
• Career growth across HR, Tech, Finance, and more

Start your next chapter with a company that puts people first.
Apply today and join us on 28 July 2025.

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