Sales Support Advisor

Sterling Cross; Stone Cross; On-site; GBP 19,000 - 25,000; Full time

Job summary

A leading company in the leisure and wellbeing sector seeks a motivated Sales Support Advisor to assist in sales and customer service tasks while working on a flexible 30-hour schedule. Ideal candidates will display strong communication skills and have a background in sales support or customer service, contributing toward team goals and improving service delivery.

Benefits

Full training and clear progression opportunities

Supportive, team-oriented working environment

Staff discounts on services

Access to wellbeing initiatives

Qualifications

• Experience in a sales support or customer service role is crucial.
• Strong communication skills and confident manner required.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Proactively generate sales leads through phone and email.
• Support customer onboarding and account management.
• Complete daily administrative tasks for sales operations.

Skills

Sales support experience

Customer service skills

Communication skills

Administrative skills

Organizational skills

Tools

CRM systems (Zendesk)

Job description

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Job Title: Sales Support Advisor
Job Type: Temporary to Permanent 30 hrs per week including some evening and weekend work
Location: Sandwich, Kent
Salary: Up to £19,281 p.a. for a 30 hour week (Full time equivalent up to £25,750 p.a.)

Job Summary

Are you working in a retail or similar environment but would like to move into an office based job?

Do you have great communication skills, a good knowledge of IT systems such as Microsoft Excel and Word and a friendly personality?

If so, this could be an ideal opportunity for you...

An established organisation in the leisure and wellbeing sector is looking for a motivated and customer-focused Sales Support Agent to join their busy team. They are offering 30 hours per week working on a 3 week rota basis to cover evenings and weekends.

The role offers a blend of sales, customer service and administrative duties and is ideal for individuals who enjoy helping people, working in a team, and hitting targets.

Key Responsibilities

• Proactively generate and follow up sales leads through phone calls, emails (Zendesk/Outlook), and other communication channels
• Convert enquiries into sales by confidently promoting products and services across the portfolio
• Support customer onboarding, account management, and membership processing
• Maintain accurate records of sales, leads, and customer communications using internal CRM systems
• Assist in planning and executing promotional campaigns and seasonal sales initiatives
• Respond to inbound customer enquiries professionally, providing accurate information and resolving issues efficiently
• Work closely with the wider sales and marketing teams to maximise revenue opportunities
• Monitor customer feedback and provide insights to improve service delivery and sales conversion
• Complete daily administrative tasks to support the smooth running of the sales operation
• Contribute to team development, training support, and internal process improvements

Skills and Experience

• Proven experience in a sales support, telesales, or customer service role
• Confident telephone manner and persuasive communication skills
• Comfortable with cold calling and handling objections professionally
• Strong administrative abilities with excellent attention to detail
• Familiarity with CRM systems such as Zendesk (training provided)
• Goal-oriented with a proactive and resilient approach to achieving targets
• Able to work both independently and as part of a team in a fast-paced environment
• Organised, reliable, and capable of managing multiple priorities
• Customer-focused with a professional, empathetic attitude

What’s On Offer

• Full training and clear progression opportunities
• Supportive, team-oriented working environment
• Staff discounts on services and access to wellbeing initiatives
• A varied role that combines sales, customer service, and administration

Apply Now

If you’re enthusiastic about sales and enjoy delivering high-quality customer support, we want to hear from you. Submit your CV today and take the next step in your career.

Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.