Sales Support Administrator

Euro-Projects Recruitment Ltd; Sinope; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Annual bonus

Company pension

25 days holiday

Job summary

Euro-Projects Recruitment Ltd is seeking a highly organised Sales Support Administrator to join our engineering and manufacturing client’s team. This role covers inquiries, quotations, pricing, and sales administration, with exposure across international markets and collaboration with multiple internal departments.

You will support the sales team, manage customer enquiries, prepare quotations, and ensure opportunities progress smoothly.

Qualifications

• This role requires prior sales support or internal sales experience.
• Excellent administrative and organisational skills with attention to detail.
• Strong communication abilities and relationship-building with customers and colleagues.
• Experience handling customer enquiries, quotations, pricing or sales orders.
• Proficiency with Microsoft Office and familiarity with CRM/ERP systems.

Responsibilities

• Manage and record customer enquiries, requests for quotation and commercial opportunities.
• Prepare product quotations and sales reports to support the Sales Managers.
• Respond to customer enquiries relating to products, pricing, quotations, orders and delivery progress.
• Coordinate product samples, including invoicing, documentation, packaging and delivery tracking.
• Maintain customer account information, contacts and pricing across systems.
• Support sales and marketing activities, including email campaigns and exhibitions preparation.
• Collaborate with Sales, Customer Service and Engineering across international business.

Skills

Organised

Customer-focused

Strong communication

Microsoft Office

CRM/ERP experience

Tools

CRM systems

ERP systems

Excel

Job description

Sales Support Administrator, Commutable from Coalville, Ashby-de-la-Zouch, Ibstock, and Markfield

£28,000 - £30,000 + Bonus + Pension + 25 Days Holiday + Bank Holidays

Are you an organised, customer-focused Sales Support Administrator? This is an excellent opportunity to join an established engineering and manufacturing business supplying products to customers across international markets.

This is a varied Sales Administrator / Sales Support Administrator / Internal Sales Administrator role where you will play an important role in supporting customer relationships, managing sales enquiries and quotations, and ensuring sales orders and commercial opportunities progress smoothly.

Why Apply?

• £28,000 - £30,000 salary, depending on experience.
• Annual company bonus.
• Company pension.
• 25 days' holiday plus Bank Holidays.
• Enjoy a varied role covering customer enquiries, quotations, pricing and sales administration.
• Join an established engineering and manufacturing business with an international presence.

The Sales Support Administrator Role

Reporting to the Sales Director, you will support the sales team to deliver an efficient, responsive service to customers, agents and distributors.

You will act as a key link between Sales, Customer Service, Engineering and other internal departments, ensuring customer enquiries are handled promptly, quotations are followed up and sales-related activities are accurately recorded and progressed.

Key responsibilities will include:

• Managing and recording customer enquiries, requests for quotation and commercial opportunities.
• Preparing product quotations and sales reports to support the Sales Managers.
• Responding to customer enquiries relating to products, pricing, quotations, orders and delivery progress.
• Liaising with Sales, Customer Service and Engineering to obtain technical and commercial information.
• Managing customer account information, contacts and sales opportunities within CRM and ERP systems.
• Maintaining product pricing, price lists and pricing information across internal systems and spreadsheets.
• Coordinating new customer account setup and maintaining accurate customer records.
• Coordinating product samples, including invoicing, documentation, packaging and delivery tracking.
• Assisting with sales and marketing activities, including email campaigns and preparation for industry exhibitions.
• Working with colleagues across the international business to maintain effective relationships and support consistent processes.

Your background as a Sales Support Administrator

You will be an organised and proactive administrator with strong communication skills and a customer-focused approach. You will be comfortable managing multiple priorities, working with different departments and ensuring sales-related activities are completed accurately and efficiently.

You may currently be working as a:

• Sales Support Administrator
• Internal Sales Administrator
• Sales Administrator
• Customer Service Administrator
• Commercial Administrator
• Sales Office Administrator

Ideally, you will have:

• Previous experience in a sales support, internal sales or sales administration role.
• Strong administrative and organisational skills, with excellent attention to detail.
• Confident communication skills and the ability to build positive relationships with customers and colleagues.
• Experience managing customer enquiries, quotations, pricing or sales orders.
• Good IT skills, including Microsoft Office and experience using business systems such as CRM or ERP packages.
• The ability to manage competing priorities and maintain accurate records.
• Experience working within a manufacturing, engineering or technical business would be advantageous.

This Product Engineer job is commutable from Coalville, Ashby-de-la-Zouch, Swadlincote, Ibstock, Markfield, Whitwick, Anstey, Groby, Measham, Shepshed, Bagworth, and surrounding areas.

"Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply."