Sales Support Administrator

Red Door Recruitment; Elstree; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Salary £28k

Free parking

23 days annual leave + Bank Holidays

Smart casual dress code

Office-based role

Job summary

Red Door Recruitment in Elstree is seeking a Sales Support Administrator to assist the Sales Team. This office-based role focuses on processing orders, handling enquiries, and maintaining excellent customer service.

You'll support upselling, manage the database, and help generate leads and appointments for the sales team, while working in a fast-paced environment with a smart casual dress code and free parking.

Qualifications

• Previous customer service/admin experience is desirable
• Excellent communication skills, written and verbally
• Attention to detail and accuracy is key for this role
• Analytical, numerically astute, with strong problem-solving abilities
• IT literacy is a must - experience in Outlook, Word, PowerPoint, and Excel is essential
• Familiar working in a fast-paced environment is essential

Responsibilities

• Provide a strong supportive role to our Sales team by processing orders, being first point of call for incoming calls, dealing with enquiries, answering emails & maintaining our excellent customer service reputation.
• Contributing towards up selling and promoting the company’s full range.
• Maintain the information on our database, add relevant communication notes to assist with logistics and sales.
• Contribute towards lead generation and business development, including making appointments/calls for the sales team & communicating with decision makers.
• Researching the development of new-build opportunities in the industry
• Responsible for lead generation and business development, including making appointments/calls for the sales team & communicating with decision makers.
• Following-up on any leads by telephone and email.

Skills

Phone & customer service

Organised & efficient

Excellent communication

Attention to detail

Numerical ability

Tools

Outlook

Word

PowerPoint

Excel

Job description

Our client in Elstree, a very successful, dynamic, and rapidly growing business, are looking for a Sales Support Administrator to support the Sales Team.

They are leaders in their field, with core principals of putting customers’ needs first which is what has helped them to grow into one of the UK’s largest suppliers in their market.

The ideal candidate will be confident on the phone, will be organised, efficient and will have excellent customer service experience.

This is an office-based role

What’s in it for you:

• Salary: £28k
• Hours: Monday to Thursday 9:15am-5:30pm / Friday 9:15am-4pm
• 23 days annual leave + Bank Holidays
• Free parking
• Smart casual dress code

Key responsibilities:

• Provide a strong supportive role to our Sales team by processing orders, being first point of call for incoming calls, dealing with enquiries, answering emails & maintaining our excellent customer service reputation.
• Contributing towards up selling and promoting the company’s full range.
• Maintain the information on our database, add relevant communication notes to assist with logistics and sales.
• Contribute towards lead generation and business development, including making appointments/calls for the sales team & communicating with decision makers.
• Researching the development of new-build opportunities in the industry
• Responsible for lead generation and business development, including making appointments/calls for the sales team & communicating with decision makers.
• Following-up on any leads by telephone and email.

What the employer is looking for:

• Previous customer service/admin experience is desirable
• Excellent communication skills, written and verbally
• Attention to detail and accuracy is key for this role
• Analytical, numerically astute, with strong problem-solving abilities
• IT literacy is a must - experience in Outlook, Word, PowerPoint, and Excel is essential
• Familiar working in a fast-paced environment is essential

Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted