Sales Support Administrator

JR United Kingdom; Cardiff; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Join a leading UK company as a Global Sales Support Specialist in a role that fosters career development in IT sales. You will manage sales orders, help with negotiations, and utilize CRM systems while benefiting from training, a flexible working environment, and generous leave policies. This position offers a dynamic work culture in a supportive team that values growth and diversity.

Benefits

Access to Wisdom Wellbeing App

25 days annual leave plus birthday off

Hybrid/flexible working opportunities

Contributory pension scheme

Regular team events

Fabulous office with amazing views

Free fruit and proper coffee

Qualifications

• Understanding IT products and services.
• Proficiency in CRM tools.
• Demonstrate strong attention to detail.

Responsibilities

• Efficiently process sales orders ensuring accuracy.
• Conduct price negotiations with distributors.
• Utilize CRM to track leads and record activities.

Skills

Technical Knowledge

CRM Expertise

Market Analysis

Attention to Detail

Proactive Approach

Communication Skills

Negotiation Skills

Problem-Solving Ability

Resilience

Tools

CRM tools like Dynamics, Salesforce or HubSpot

Job description

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Join Our Team as a Global Sales Support Specialist!

Are you passionate about sales and technology? Do you thrive in a dynamic and fast-paced environment? We have an exciting opportunity for a Global Sales Support Specialist to join our innovative team!

About the Company:

We are a diverse, social, and vibrant team based in the heart of Leeds City Centre. Our working hours are 9am-5pm Monday to Friday, aligning with our customer time zones to build on our success in solution selling.

About the Role:

This role is perfect for someone who is looking to kick-start their career in IT sales with extensive training and mentoring provided. It is ideal for someone who is enthusiastic, curious, and self-motivated, and wants to learn about the IT channel while being passionate about career progression.

Responsibilities:

• Order Processing: Efficiently process sales orders, ensuring accuracy and timely delivery of services to customers
• Negotiation Skills: Conduct price negotiations with distributors
• Pricing and Quotations: Assist in preparing requests for quotations (RFQ’s) and proposals for customers
• CRM Management: Utilize the Customer Relationship Management (CRM) System to input and maintain customer data, track leads, and record sales activities
• Additional Relevant Activities: Perform other tasks that support the team in driving sales
• Technical Support: Assist customers with technical inquiries and provide OEM support for IT products and services
• Provide direct support to the Global Account Manager
• Build and maintain face-to-face relationships
• Engage in networking activities

Required Skills:

Technical Skills:

• Technical Knowledge: Understanding IT products and services.
• Customer Relationship Management (CRM) Expertise: Proficiency in CRM tools like Dynamics, Salesforce or HubSpot.
• Market Analysis: Understanding market trends and competitor strategies.

Behavioural Skills:

• Demonstrate strong attention to detail and accuracy.
• Exhibit a proactive approach in all tasks.
• Communication Skills: Effective communication with clients.
• Negotiation Skills: Ability to negotiate terms and close deals.
• Problem-Solving Ability: Finding solutions to client issues.
• Resilience: Ability to bounce back from challenges.

Pay range and compensation package:

• Growth Culture: Thrive in a culture that champions excellence, encourages growth, and embraces diversity.
• Wellbeing: Access to Wisdom Wellbeing App, Health Assured Employee Assistance Programme, cycle to work scheme, Access to discounts to health products and services.
• Generous Leave: 25 days annual leave plus your birthday off! Also, 8 Bank Holidays on top.
• Flexible Working: Hybrid/flexible working opportunities.
• Benefits: Contributory pension scheme, regular team events e.g company off site days.
• Prime Location: Leeds City Centre location (5 mins walk from the train station).
• Office Perks: Fabulous office with amazing views, free fruit, and proper coffee!
• Team Environment: Social and diverse team.

Equal Opportunity Statement:

Ready to Apply? If you’re excited about this opportunity and believe you’re the perfect fit, we’d love to hear from you! Click apply now and start your journey with us. Join us and be part of a team that values excellence, growth, and diversity.