Sales Support Administrator

MGF Ltd; Ashton-in-Makerfield; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Bonus Scheme

Pension Scheme

Life Assurance

Volunteering Leave

Free on-site parking

Career progression

Job summary

MGF Ltd is seeking a proactive Sales Support Administrator to join our busy sales and operations teams in a UK office. You will support day-to-day customer interactions, manage accounts, and help drive the sales cycle with timely responses and organised administration.

Working closely with the sales and hire desk teams, you’ll gain exposure to the full sales process and account management while benefiting from on-the-job training and career development opportunities within a national provider of

Qualifications

• Experience in busy office environment, preferably sales/hire function.
• Strong team player with good interpersonal skills.
• Experience dealing with customers on the phone and in the office.
• Good IT skills and willingness to learn.

Responsibilities

• Efficiently communicate with customers to accelerate sales cycle and meet targets.
• Manage a variety of accounts in a reactive environment.
• Research sales leads and projects.
• Transfer relevant leads to projects for yourself or a TSR to pursue.
• Provide sales administration and coordination support to the Technical Sales Representatives.
• Collaborate with the hire desk team to understand hire desk functions and assist when needed.
• Maintain flexibility to react to customer needs.
• Represent MGF at events, exhibitions, and presentations.
• Monitor regional and enquiries inbox and respond promptly.

Skills

Customer service

Communication

Administration

Job description

Location: Sales Support Administrator
Salary: £28,000 -£29,250
Working Hours: 40 hours per week, Monday to Friday

Do you have a passion for sales, possess good communication and organisation skills, and thrive in a fast-paced environment? We have just the role for you! We are MGF - a national Shoring Solutions, Lifting & Safety and Structural Support provider. We're growing fast and need enthusiasticSales Support Administratorlike you to help us succeed.

This role offers the opportunity to work in a stable and successful team environment in a busy construction sector service company, you will be office based and work closely with our Sales and Operation teams to support the depot’s day to day interactions with our customers, providing timely responses to their enquiries and helping maintain good account management. You will receive excellent on the job training using our management systems and be entered onto our Skills and Technical Training Programme. Reporting to the Sales Manager and will ultimately provide efficient and effective support to the sales team, whilst acting as a communication link between the sales team and the hire desk.

Your Main Responsibilities Will Include:

• Effectively communicate and build strong relationships with customers to help accelerate the sales cycle and reach business targets
• Managing a variety of accounts in a reactive environment
• Research sales leads/projects
• Transfer relevant leads to projects for yourself or a TSR to pursue.
• Sales administration/coordination - supporting the Technical Sales Representatives
• Working alongside the close-knit hire desk team to understand the hire desk functions and get involved when required, fostering a collaborative work environment.
• Maintain flexibility to ensure reactiveness to meet customer needs
• Represent MGF and be an ambassador at events, exhibitions and presentations
• Monitor the regional email inbox / enquiries inbox and ensure all are dealt with in a reactive manner.

To Achieve This, You Will Need:

• Experience working within a busy office environment, preferably one with a sales/hire function
• A strong team player
• Experience in dealing with customers both on the phone and in the office
• Excellent interpersonal skills at all levels
• Motivated self-starter with good administration and organisational skills
• Good IT skills
• Willingness to learn and take up new challenges

What You’ll Get:

• Additional annual leave awarded to recognise long-service
• Bonus Scheme
• A company Christmas shutdown and the option to purchase additional days of annual leave
• Opportunities for training, development, and career progression
• Pension Scheme and Life Assurance
• Volunteering Leave
• The security of working for a national organisation with core family values at our heart
• Refer a friend scheme
• Free on-site parking
• And so much more…

This is a chance to join a growing company that values every team member. We offer a supportive working environment with opportunities for career advancement and additional benefits to support your work-life balance.

We welcome applications from all sections of society and aim to be an equal opportunities employer.

All applicants will be treated in the strictest of confidence.