Sales Support & Admin Specialist - Hybrid Role

Ecotricity; Stroud; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Healthcare plan

Life assurance

Pension contribution

Volunteering Day

Hybrid Working

Discounts

Job summary

Ecotricity is seeking a Sales Support Administrator to join its expanding business sales team in the UK. The role covers all admin aspects of the sales process, from pre- to post-sales, providing crucial support to the B2B Sales Team and coordinating with internal departments to ensure a smooth sales flow.

The candidate should be highly organised, detail-oriented and capable of managing changing priorities. Weekly office presence at Stroud, Gloucestershire is required in a fast-paced environment.

Qualifications

• Proven experience in a sales support, sales administration, or customer service role.
• Strong Excel, PowerPoint, and CRM proficiency required.
• Excellent written and verbal communication skills.
• Highly organized with attention to detail.
• Ability to manage multiple deadlines in a fast-paced environment.

Responsibilities

• Assist the sales team with administrative tasks, including data entry, document preparation, and contract management.
• Self-organise and prioritise high levels of daily workflow with minimal supervision
• Process sales requests accurately and in a timely manner.
• Set up complex gas and electricity quotes within tight deadlines and high accuracy.
• Create and validate gas and electricity quote documentation per guidelines.
• Maintain and update customer records in CRM systems.
• Handle incoming queries and direct to appropriate sales representatives.
• Liaise with internal departments (pricing, customer service).
• Support bid and tender submissions with pricing and contract documentation.
• Identify opportunities to streamline sales administration processes.
• Produce standard and ad-hoc reports for Senior Managers.
• Provide ad-hoc support via email and telephone.
• Adhere to internal processes and policies.

Skills

Excel

PowerPoint

CRM systems

Microsoft Office

Organisational skills

Multitasking

Attention to detail

Communication

Relationship building

Numeracy

Tools

SAP

Job description

Ecotricity is seeking a Sales Support Administrator to join its expanding business sales team in the UK. The role covers all admin aspects of the sales process, from pre- to post-sales, providing crucial support to the B2B Sales Team and coordinating with internal departments to ensure a smooth sales flow.

The candidate should be highly organised, detail-oriented and capable of managing changing priorities. Weekly office presence at Stroud, Gloucestershire is required in a fast-paced environment.