Sales Support

TN United Kingdom; Sheffield; On-site; GBP 23,000 - 28,000; Full time

Job summary

An established industry player in the telecom sector is seeking motivated individuals to join their dynamic team in Sheffield. This role offers a unique opportunity to engage with customers and sales agents, ensuring product availability and assisting in lead generation. With a focus on personal development and a supportive work environment, employees can expect a range of benefits including generous holiday allowances and a referral bonus scheme. If you're looking to grow your career in a rewarding setting, this position could be the perfect fit for you.

Benefits

25 days holidays plus bank holidays

Holiday purchase scheme

£500 referral scheme bonus

Professional development opportunities

Eye care vouchers

Discounted Medicash membership

Sim deals for family and friends

Access to discounts at over 1,200 retailers

Additional day off on birthday or wedding

Qualifications

• Strong communication skills with sales agents and customers.
• Ability to solve problems and resolve issues effectively.

Responsibilities

• Conduct product availability checks accurately.
• Support sales agents and assist customers with pre-live queries.

Skills

Effective Communication

Problem Solving

CRM System Understanding

Product Knowledge

Job description

Job Description

Salary: £23,809.50 potential to earn commission

Location: Sheffield

Working Hours: Monday to Friday 9:00-5:30 / 11:00-19:30 - if required (37.5 hours)

• To accurately carry out product availability checks.
• To carry out full verification and build a sale prospect.
• To support and assist the Field and Offshore sales agents and customers in pre-live queries.
• To try and retain customers who want to cancel pre-live. (Commissions offered per save)
• Lead generation for Card terminal services (Commissions offered per Live CPS and the highest lead generation).
• Completing assigned quick notes.

Qualifications

• Effectively communicating with sales agents and customers
• Problem solving and resolution skills.
• Understanding of the CRM system
• Understanding of products and ordering process
• Familiar with all verification scripts and contract summaries

Additional Information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.

Here are some of the benefits that we offer…

• 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
• Holiday purchase scheme
• £500 referral scheme bonus
• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Sim deals for you and your family/friends
• Access to discounts and savings at more than 1,200 retailers
• An additional day off on your birthday or if you're getting married

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