Sales Support (m/w/d)

WebMD LLC; United Kingdom; Remote; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their sales support team. This role focuses on managing contracts, supporting marketing efforts, and ensuring excellent customer experiences. Ideal candidates will thrive in a fast-paced environment, possess strong communication skills, and be detail-oriented. With a collaborative spirit, you will work closely with diverse teams to drive success in sales and marketing initiatives. If you have a passion for customer service and a knack for multitasking, this opportunity could be your next career step.

Qualifications

• 1-2 years of experience in sales support or administrative roles.
• Detail-oriented with excellent documentation skills.

Responsibilities

• Manage contract processes and support marketing team activities.
• Coordinate customer inquiries and prepare reports on KPIs.

Skills

Communication Skills

Detail-oriented

Organizational Skills

Customer Service

Multi-tasking

Interpersonal Skills

Proactive

Analytical Skills

Education

Bachelor's Degree

Tools

MS Word

Excel

PowerPoint

CRM Systems

Job description

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

YOUR CHALLENGE:

Do you already have some experience in the sales environment and enjoy working with people? Do you enjoy taking on challenges in sales and marketing and thinking outside the box? Then we have the right job for you.

We are looking for support for our team in K, M or Remote as soon as possible.

Your main focus will be:

1. Management of the contract process with customers and internal stakeholders to ensure that contracts are processed correctly and swiftly
2. Supporting the marketing team in the administrative and content-related preparation of customer meetings. Attending congresses and audits
3. Coordination and internal coordination to answer customer enquiries in the area of quality and compliance
4. Support in the visualisation of KPIs and regular preparation of reports
5. Support in the daily business of the marketing team, e.g., preparation of offers, coordination, and documentation of appointments
6. Analysis of market potential as preparation for sales activities
7. Close cooperation and coordination with the marketing team and all colleagues involved in the respective projects - nationally and internationally

YOUR POTENTIAL:

1. Ability to multi-task in a fast-paced/high-pressure environment, results-driven, with great communication skills both written and verbal
2. Must be detail-oriented, proactive, and flexible
3. Excellent documentation skills (MS Word, Excel, PowerPoint at minimum)
4. High organisational skills and ability to manage several projects simultaneously
5. Knowledge of internet technologies (CRM systems)
6. Ability to prioritise own workload
7. An administrative or sales support background
8. Strong interpersonal skills to work effectively with a diverse range of professional staff
9. A team player with a high level of dedication
10. Passion for customer service and ensuring clients have the best experience possible
11. Knowledge of the pharmaceutical marketing environment is a plus
12. Self-starting, independent worker demonstrating drive
13. 1-2 years of experience, preferably from a digital media buying/planning agency or healthcare marketing experience
14. Bachelor’s degree or equivalent experience