Sales Support

CO Home Improvements Ltd; Kendal; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25 days holiday (pro rata)

Health cash plan

Pension scheme

Training and development opportunities

Free parking

Job summary

CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group.

As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality.

Qualifications

• Experience in reception or customer service in a showroom is ideal, but full training provided.
• Strong administrative abilities.
• Friendly, approachable demeanor with a professional attitude.

Responsibilities

• Welcome customers and ensure a warm, comfortable showroom experience.
• Deliver professional, courteous, personalised customer service.
• Build relationships by understanding home improvement needs and guiding product choices.
• Stay organised by handling administrative tasks to keep the showroom running smoothly.
• Work Fridays, Saturdays and Sundays, with occasional weekday shifts as needed.

Skills

Customer service

Job description

CO Home Improvements

Competitive Salary & Benefits

Carlisle

Benefits

• Pro rata 25 days Holiday
• Health cash plan
• Pension Scheme
• Personal development programmes through courses and training
• Free parking

About Us

CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.

Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.

About The Role

As our Sales Support Staff, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails:

• Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
• Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.
• Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
• Stay Organised: Handle administrative tasks and keep our showroom running smoothly.
• You’ll be expected to work Fridays, Saturdays and Sundays, and occasionally pick up weekday shifts when extra cover is needed.

Who We’re Looking For

We’re seeking someone who is passionate about customer service and has strong organisational skills. Here’s what we’re looking for:

• Previous experience in reception or customer service roles in a showroom is ideal – however full training will be provided.
• Excellent administrative and organisational abilities.
• A friendly and approachable demeanour, combined with a professional attitude.

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful