Sales Support

Equals One Ltd; Nottingham; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Pro rata 25 days Holiday

Health cash plan

Pension Scheme

Personal development programmes

Free parking

Job summary

CO Home Improvements is seeking a Sales Support team member in Nottingham. You will welcome customers in the showroom, provide professional assistance, and help customers choose from our range of home improvement products. The role requires a friendly, professional attitude and strong organisational skills.

Shifts are Wednesdays, Fridays and Saturdays (part-time 25 hours). Training will be provided, and benefits include health cash plan, pension, and pro rata holiday entitlement.

Qualifications

• Passion for customer service and strong organisational skills.
• Previous reception or showroom customer service experience is ideal; full training provided.

Responsibilities

• Welcome and assist customers in showroom.
• Deliver professional, courteous, and personalised service.
• Build strong relationships with customers and guide product choices.
• Stay organised and handle showroom administration.

Skills

Customer service

Reception experience

Organisational skills

Friendly demeanour

Job description

Sales Support
CO Home Improvements
Competitive Salary & Benefits
Nottingham
Part-Time 25 hours (Wednesday, Friday & Saturday)

Benefits

• Pro rata 25 days Holiday
• Health cash plan
• Pension Scheme
• Personal development programmes through courses and training
• Free parking

About us:

CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group.As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality.Our approach is rooted in delivering exceptional customer service.

Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities.If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.

About the Role:

As our Sales Support Staff, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience.Here’s what your role entails:

• Welcome and assist customers:Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
• Deliver exceptional customer service:Offer professional, courteous, and personalised assistance to meet the needs of each customer.
• Build strong relationships:Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
• Stay Organised:Handle administrative tasks and keep our showroom running smoothly.
• You’ll be expected to work Fridays, Saturdays and Sundays, and occasionally pick up weekday shifts when extra cover is needed.

Who we’re Looking For:

We’re seeking someone who is passionate about customer service and has strong organisational skills.Here’s what we’re looking for:

• Previous experience in reception or customer service roles in a showroom is ideal – however full training will be provided.
• Excellent administrative and organisational abilities.
• A friendly and approachable demeanour, combined with a professional attitude.