Sales Support

Co Home Improvements; East Midlands; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Pro rata holiday

Health plan

Pension scheme

Training & development

Free parking

Job summary

CO Home Improvements operate a showroom in Nottingham, offering a part-time Sales Support role with a friendly, customer-focused environment. The role emphasizes welcoming customers, providing personal assistance and guiding them through our range of home improvement products.

We value organisational skills, professional presentation and a proactive approach to customer service, with training provided. The position requires availability on Fridays, Saturdays and Sundays in the showroom setting.

Qualifications

• Experience in receptionist or showroom customer service is preferred, with full training provided.
• Excellent administrative and organisational abilities.
• A friendly and approachable demeanour, combined with a professional attitude.

Responsibilities

• Welcome and assist customers in showroom.
• Deliver exceptional customer service to meet customer needs.
• Build strong relationships by understanding home improvement needs and guiding product choices.
• Stay organised by handling administrative tasks to keep the showroom running smoothly.
• Work Fridays, Saturdays and Sundays, with occasional weekday shifts when extra cover is needed.

Skills

Customer service

Administrative skills

Organisational skills

Friendly demeanor

Communication

Job description

Sales Support
CO Home Improvements
Competitive Salary & Benefits
Nottingham
Part-Time 25 hours (Wednesday, Friday & Saturday)

Benefits:

• Pro rata 25 days Holiday
• Health cash plan
• Pension Scheme
• Personal development programmes through courses and training
• Free parking

About us:

CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.

Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you re passionate about making a difference and want to be part of a team that values your ideas and hard work, we d love to hear from you.

About the Role:

As our Sales Support Staff, you ll be the welcoming face that greets our customers and ensures they have a memorable experience. Here s what your role entails:

• Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
• Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.
• Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
• Stay Organised: Handle administrative tasks and keep our showroom running smoothly.
• You ll be expected to work Fridays, Saturdays and Sundays, and occasionally pick up weekday shifts when extra cover is needed.

Who we re Looking For:

We re seeking someone who is passionate about customer service and has strong organisational skills. Here s what we re looking for:

• Previous experience in reception or customer service roles in a showroom is ideal however full training will be provided.
• Excellent administrative and organisational abilities.
• A friendly and approachable demeanour, combined with a professional attitude.