Showroom Sales Support — Customer-Centric Assistant

Co Home Improvements; Carlisle; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25 days holiday

Health cash plan

Pension scheme

Training & development

Free parking

Job summary

CO Home Improvements in Carlisle is looking for a friendly Sales Support team member to greet customers in our showroom and help them find the right home improvement solutions.

You'll deliver excellent service, build relationships, and stay organised by handling administrative tasks. The role includes Friday–Sunday shifts with some weekday cover when needed, and we offer a pro rata 25 days holiday, a health cash plan, pension, and training opportunities.

Qualifications

• Previous experience in reception or customer service roles in a showroom, full training provided.
• Excellent administrative and organisational abilities.
• A friendly and approachable demeanour, combined with a professional attitude.

Responsibilities

• Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
• Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.
• Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
• Stay organised: Handle administrative tasks and keep our showroom running smoothly.
• Youll be expected to work Fridays, Saturdays and Sundays, and occasionally pick up weekday shifts when extra cover is needed.

Skills

Customer service

Reception experience

Administrative skills

Organisational skills

Friendly demeanor

Professional attitude

Job description

CO Home Improvements in Carlisle is looking for a friendly Sales Support team member to greet customers in our showroom and help them find the right home improvement solutions.

You'll deliver excellent service, build relationships, and stay organised by handling administrative tasks. The role includes Friday–Sunday shifts with some weekday cover when needed, and we offer a pro rata 25 days holiday, a health cash plan, pension, and training opportunities.