Sales specialist

STARK Building Materials UK; Walsall; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Bonus (performance-related)

34 days holiday per year

Pension (LG)

Life assurance

Reward Gateway discounts

Digital GP Walsall scheme

Car salary sacrifice option

Refer a Friend program

Wellbeing Centre

Job summary

STARK Building Materials UK is recruiting a Sales Specialist for our Walsall branch. The role focuses on internal sales, customer relations, and upselling within utilities, civils and building materials.

You will proactively manage inquiries, advise on products, and work with suppliers to grow live accounts. We value a commercially minded, organised salesperson who thrives on targets and delivering excellent service.

Qualifications

• Experience in internal sales within utilities, civils, drainage or building materials.
• Strong customer service and relationship-building skills.
• Commercially minded with ability to identify sales opportunities.
• Organised and proactive with customer focus.
• Willingness to learn product knowledge.

Responsibilities

• Build strong relationships with new, existing and lapsed customers.
• Manage enquiries and orders, providing excellent customer service.
• Identify opportunities to upsell and cross-sell products.
• Provide product advice across utilities, civils and drainage.
• Develop product and industry knowledge through supplier relationships.
• Work with customers and internal teams to ensure orders are fulfilled on time.
• Support sales and profit targets through a proactive approach.

Skills

Internal sales

Customer service

Relationship building

Commercial acumen

Product knowledge

Job description

At Frazer, part of Stark UK, we believe that our greatest asset is our people! We’re not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential.

Frazer is a leading provider of specialist civils, infrastructure and utilities products and solutions. We are focused entirely on a net zero carbon future and the role we play in that ambition – working with our partners to deliver projects tackling the carbon challenge from the ground up!

We are recruiting for a Sales Specialist to join our thriving Frazer branch in Walsall, WS10 7EQ.

This is a full-time role working Monday-Friday 7:00-17:00.

We are looking for a confident and commercially minded sales professional with experience in internal sales, ideally within utilities, civils, drainage or building materials. You will be customer focused, proactive and passionate about building strong relationships, with the drive to identify sales opportunities and develop your product and industry knowledge.

What You’ll Be Doing

• Build strong relationships with new, existing and lapsed customers.
• Manage enquiries and orders, providing excellent customer service.
• Identify opportunities to upsell and cross-sell products.
• Provide product advice across utilities, civils and drainage.
• Develop product and industry knowledge through strong supplier relationships.
• Work with customers and internal teams to ensure orders are fulfilled on time.
• Support sales and profit targets through a proactive approach.

What We’re Looking For

• I nternal Sales or sales experience, ideally within utilities, civils, drainage or building materials.
• Strong customer service and relationship-building skills, with high levels of customer satisfaction and a focus on growing live accounts.
• Enthusiasm, positivity and a passion for the merchant world.
• Decency, honesty and integrity, contributing to a workplace built on respect and ethics.
• Team Spirit, thriving in collaborative settings and believing that together we can achieve greatness.
• Pride in your work and a dedication to producing top-notch results.
• Commercially minded, with confidence identifying sales opportunities.
• Good product knowledge, or the willingness to learn.
• Organised, proactive and customer focused.

What’s in it for you

• Competitive Basic Salary
• Performance Related Bonus
• 34 days holiday per year
• Retirement Savings Plan (Pension) - with Legal & General
• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• Work Perks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Refer a Friend scheme
• Wellbeing Centre via Work Perks

Why Choose Us?

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

What’s Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.