Branch Sales Manager

FRAZER; Highweek; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

34 days holiday per year

Pension with Legal & General

Life Assurance 2x salary

Reward Gateway discounts

AvivaDigicare+ Workplace App

Car Salary Sacrifice scheme

Cycle2Work

Benenden Healthcare

Refer a Friend scheme

Wellbeing Centre

Job summary

Frazer, part of Stark UK, is recruiting a Branch Sales Manager for Newton Abbot. This full-time role (Mon-Fri, 7:30am–5:00pm) leads the branch sales team, grows customer relationships across utilities and infrastructure, and drives margin growth while ensuring safety and service excellence.

You will work with suppliers to launch new products, support a strong health and safety culture, and develop the team to achieve branch targets.

Qualifications

• Experience in utilities, civils, infrastructure or specialist merchanting.
• Proven track record of delivering sales growth and building strong customer relationships.
• Commercial mindset with understanding of margin and new business opportunities.
• Strong leadership and communication skills with customers, suppliers and colleagues.

Responsibilities

• Lead and manage the branch sales team to achieve sales and margin targets.
• Drive sustainable margin growth by identifying new business opportunities.
• Collaborate with Branch Operations Manager to ensure safe growth and customer satisfaction.
• Build relationships with suppliers and stay at the forefront of product launches.
• Ensure excellent local and national customer service.
• Support health and safety culture within the branch.

Skills

Sales leadership

Customer relationships

Commercial mindset

Health & safety awareness

Communication skills

Team development

Negotiation

PC skills

Tools

MS Office

Job description

At Frazer, part of Stark UK, we believe that our greatest asset is our people!We'renot just a team;we’rea vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. Ifyou’relooking for a place where your ideas are not just welcomed but celebrated,you’vefound your home!

Frazer is a leading provider of specialist civils, infrastructure and utilities products and solutions. We are focused entirely on a net zero carbon future and the role we play in that ambition – working with our partners to deliver projects tackling the carbon challenge from the ground up!

We are recruiting for a Branch Sales Manager, to join our thriving Frazer branch in Newton Abbot (TQ12 6SZ)

This is a full-time role working Monday-Friday 7:30am to 5:00pm

As Branch Sales Manager, you will drive the commercial performance of the branch, leading the sales team and growing customer relationships across the utilities and infrastructure market. The branch supports customers across water and wastewater, gas, power, telecoms and fibre, highways and civils, supplying the products and solutions needed to deliver essential infrastructure projects.

What You'll Be Doing

• Leading and managing the branch sales team, ensuring the achievement of sales and margin targets, with a focus on growing branch ledgers.
• Driving sustainable margin growth by identifying and capitalising on new business opportunities.
• Working as part of the branch leadership team to grow the business and develop the team.
• Working closely with the Branch Operations Manager to ensure business growth is achieved safely and customer needs are met with high satisfaction levels.
• Building and maintaining effective relationships with suppliers, ensuring Frazer is at the forefront of new product launches in the industry.
• Ensuring the branch delivers excellent customer service locally and nationally, as defined by the customer.
• Supporting and promoting a strong health and safety culture to ensure a safe working environment for colleagues and customers.
• Identifying and actioning individual and team training needs to enhance performance and development.

WhatWe’reLooking For

• Experience in utilities, civils, infrastructure or specialist merchanting, ideally with knowledge of sectors such as water, gas, power or telecoms.
• Experience leading and developing a sales team, with a proven track record of delivering sales growth and building strong customer relationships.
• A commercial mindset, with an understanding of margin, account development and new business opportunities.
• Strong leadership and communication skills, with the ability to build effective relationships with customers, suppliers and colleagues.
• An understanding of Health & Safety, good PC skills and basic financial awareness.
• Customer Service - High levels of customer satisfaction, with frequently returning customers and growing live accounts.
• Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
• Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics.
• Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
• Pride - You take pride in your work and are dedicated to producing top-notch results.

What’sin it for you

• Competitive Basic Salary
• Performance Related Bonus 34 days holiday per year
• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• AvivaDigicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Refer a Friend scheme
• Wellbeing Centre via Work Perks

Why Choose Us?

Quality-We’reunwavening in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment-Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development-We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.