Sales Specialist

Padel Services Limited; Basildon; On-site; GBP 25,000 - 45,000; Full time

Job summary

Padel Services Limited, a Basildon-based SME telecoms provider, seeks a Sales Specialist to drive new business and nurture existing client relationships. The role focuses on identifying leads, conducting consultative calls, and presenting tailored telecom and cloud solutions to meet client needs.

You will prepare proposals, manage the sales pipeline, and coordinate with internal teams to ensure smooth onboarding while maintaining CRM records and monitoring market trends.

Qualifications

• Strong sales skills including lead generation, consultative selling and pipeline management.
• Excellent verbal and written communication to present solutions clearly and build rapport.
• High-quality customer service with responsiveness and problem-solving focus.
• Training and sales management ability, including supporting demos and team initiatives.
• Experience in B2B telecoms or technology solutions sales is advantageous.
• On-site work in Basildon, ability to meet targets and manage time effectively.
• Comfort with CRM tools, basic IT proficiency, and data-driven performance tracking.
• Relevant degree in Business, Sales, Marketing or related field is an advantage.

Responsibilities

• Identify and qualify leads to build sales opportunities.
• Conduct consultative sales calls and meetings with SME clients.
• Present tailored telecom and cloud solutions to meet client needs.
• Prepare proposals and quotations for prospective customers.
• Manage the sales pipeline and follow up to close opportunities.
• Provide high-quality customer service and ensure smooth onboarding with internal teams.
• Support product demonstrations and contribute to sales initiatives.
• Maintain accurate records in the CRM and monitor market trends.

Skills

Lead generation

Consultative selling

Pipeline management

Communication skills

Customer service

Training and sales management

B2B telecoms sales

On-site presence

Education

Business / Sales / Marketing degree

Tools

CRM software

Job description

Company Description

Padel Services Limited is a telecoms provider focused on transforming how small and medium-sized businesses communicate. Founded by industry professionals with over 45 years of combined experience, the company is built on principles of simplicity, consistent excellence, and an enjoyable working culture. Padel Services invests heavily in leading cloud technology partners to stay ahead of industry developments and deliver innovative, tailored solutions. The business supports clients ranging from those with straightforward needs to complex multi-site, multinational deployments, providing a trusted, concierge-style service. Team members join a company that values innovation, customer-centricity, and long-term relationships with both clients and colleagues.

Role Description

This full-time, on-site Sales Specialist role is based in Basildon and focuses on driving new business and nurturing existing client relationships in the SME telecoms market. Day-to-day responsibilities include identifying and qualifying leads, conducting consultative sales calls and meetings, and presenting tailored telecom and cloud solutions that meet each client’s needs. The Sales Specialist will prepare proposals and quotations, manage the sales pipeline, and follow up consistently to close opportunities. The role also involves providing high-quality customer service, coordinating with internal teams to ensure smooth onboarding, and supporting training or product demonstrations for clients when required. The Sales Specialist is expected to maintain accurate CRM records, monitor market trends and competitor activity, and contribute ideas to improve sales processes and customer experience.

Qualifications

• Candidates should possess strong Sales skills, including lead generation, consultative selling, and pipeline management.
• Candidates should possess excellent Communication skills, both verbal and written, to present solutions clearly and build rapport with diverse stakeholders.
• Candidates should possess high-quality Customer Service skills, with a focus on responsiveness, problem-solving, and client satisfaction.
• Candidates should possess Training and Sales Management skills, such as supporting product demonstrations and contributing to team sales initiatives.
• Experience in B2B telecoms or technology solutions sales is highly beneficial.
• Ability to work on-site in Basildon, meet targets, and manage time and priorities effectively.
• Comfort with CRM tools, basic IT proficiency, and a data-driven approach to tracking performance.
• Relevant vocational training or a degree in Business, Sales, Marketing, or a related field is an advantage.