Business Development Specialist

Apt Communications; Ringwood; On-site; GBP 28,000 - 42,000; Full time

Job summary

Apt Communications in Ringwood is seeking a Business Development Specialist to drive growth in the telecom and connectivity sector. This full-time, on-site role focuses on identifying opportunities, generating leads, and presenting tailored VoIP and broadband solutions to clients.

You will manage proposals, oversee the sales pipeline from contact to contract, and collaborate with internal teams to design effective solutions while reporting on performance metrics and market insights.

Qualifications

• Strong communication and customer service to build relationships.
• Lead generation and market research to identify opportunities.
• Solid analytical skills to interpret data and suggest improvements.
• B2B sales, account management, or business development experience.
• Experience with CRM systems and sales tools.
• Comfort with MS Office or equivalent.
• Ability to work independently and manage multiple opportunities.
• Strong negotiation and presentation skills.
• Education in business, marketing, communications or related field, or equivalent experience.

Responsibilities

• Identify opportunities and qualify new business leads.
• Generate leads through outbound and inbound channels and conduct market research.
• Present tailored VoIP, broadband, and business connectivity solutions to clients.
• Prepare proposals and manage the sales pipeline from initial contact to closing.
• Collaborate with internal teams to design solutions and onboard new clients.
• Regularly report on performance metrics, competitor insights and growth opportunities.

Skills

Communication

Lead generation

Market research

Analytical skills

B2B sales

CRM experience

Time management

Negotiation

Presentation

MS Office

Education

Bachelor's degree in business/marketing/communications

Tools

MS Office

Job description

Company Description

Apt Communications is a telecom solutions provider specializing in VoIP telephone systems, broadband, mobile, and business connectivity for organizations seeking reliable and cost-effective services. The company focuses on straightforward, hassle-free support with quick response times and seamless integration to keep businesses operating efficiently. Apt Communications builds long-term partnerships by helping clients reduce costs, enhance productivity, and stay connected through the latest telecom technologies. By offering an all-in-one service from a single provider, the company simplifies communications and streamlines operations. More information about Apt Communications and its services is available at www.apt-communications.co.uk.

Role Description

The Business Development Specialist is a full-time, on-site role based in Ringwood, responsible for driving growth and building client relationships in the telecom and connectivity sector. Day-to-day responsibilities include identifying and qualifying new business opportunities, generating leads through outbound and inbound channels, and conducting market research to understand customer needs and industry trends. The role involves presenting tailored solutions in VoIP, broadband, and business connectivity, preparing proposals, and managing the sales pipeline from initial contact through to contract negotiation and closing. The Specialist will collaborate with internal teams to ensure accurate solution design, support smooth onboarding for new clients, and maintain ongoing communication to strengthen customer satisfaction and retention. Regular reporting on performance metrics, competitor insights, and potential areas for expansion is also expected.

Qualifications

• Candidates should possess strong communication and customer service skills to build relationships, understand client needs, and provide clear, professional support.
• Candidates should possess lead generation and market research skills to identify opportunities, segment target markets, and gather insights that support sales strategies.
• Candidates should possess solid analytical skills to interpret data, evaluate performance, and recommend improvements to business development activities.
• Prior experience in B2B sales, account management, or business development, ideally within telecom, IT, or related technology services.
• Comfort working with CRM systems, sales tools, and basic productivity software (e.g., MS Office or equivalent).
• Ability to work independently, manage time effectively, and prioritize multiple opportunities and tasks.
• Strong negotiation and presentation skills, with a focus on ethical, consultative selling.
• Relevant education in business, marketing, communications, or a related field, or equivalent professional experience.