Sales & Service Consultant

Gallagher; England; On-site; Confidential; Full time

Job summary

Gallagher is seeking individuals for Sales and Renewals in our insurance team based in Romford. You will assist customers by identifying policies that fit their needs, leveraging your communication skills to build rapport with existing clients.

The role offers full training and progression opportunities within a supportive, world-spanning organisation. These are full-time, permanent positions with structured training over 8 weeks.

Qualifications

• Previous call centre experience is not necessary but desirable.
• Experience in a customer-facing role is preferable.
• You will enjoy speaking to people and use outstanding communication skills on the phone.

Responsibilities

• Help customers find insurance policies that meet their needs.
• Work with Caravan, Motorhome, Car, Home and Pet Insurance schemes.

Skills

Communication skills

Rapport building

Job description

Overview

Do you enjoy helping others and providing brilliant service to every customer you speak to? Are you looking for a job which provides full training, and support to gain industry qualifications and potential career progression opportunities all over the world? If so, we’d love you to apply for one of our exciting Sales and Renewals opportunities in our insurance team.

Summary of the role:

These are full-time, permanent roles We are based in Romford with easy access from bus links, we are located a 5-minute walk from the train station. hours per week. Our hours are Monday to Friday, between 9am - 6pm Saturday shift once every 3-4 weeks, 9am - 1pm (to be confirmed) Additional average earning from £3,0000 - £8,000 per annum We have a 8-week structured training programme and a dedicated training team to ensure you have all the support you need to be successful.

How you'll make an impact

In this role, you will be helping customers to find insurance policies that meet their needs. We specialise in Caravan, Motorhome, Car, Home and Pet Insurance. We are currently running schemes for BMW Motored and the Post Office, as well as our own Devitt brand. This role requires no cold calling and will utilise your communication skills to build rapport and provide excellent customer service to existing clients. You might need to balance multiple tasks at the same time, utilise a range of systems and work in a dynamic, friendly, agile team.

About You

Previous call centre experience is not necessary but desirable. We provide full training which covers everything from our product range to our phone system Experience in a previous customer-facing role is preferable, such as within retail, hospitality, care, education, or sales You will enjoy speaking to people and will use your outstanding communication skills to speak openly and expertly on the phone to customers. You will be able to build strong rapport and take a genuine interest in their needs

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)