Sales & Service Advisor - Newcastle (Flexible Hours, Uncapped Commission)

Ee; Holywell; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

24/7 GP appointments

Free parking

Discounts on EE products

Job summary

EE is hiring a Sales Advisor at our Newcastle contact centre. You’ll take incoming calls from existing EE customers and help them find the best deals on phones and broadband, guiding them through our range of tech products.

You need to be outgoing, a great listener and fluent speaker. The role offers a starting salary of £26,116 rising to £26,738 after eight months, with uncapped commission and generous benefits, including 24/7 GP, free parking and product discounts.

Qualifications

• You need to be a great listener as well as a fluent talker.
• You’ve worked in retail, or hospitality.
• You know how to deal with customers.

Responsibilities

• Take incoming calls from existing EE customers and help them find the best deals on their phones and broadband.
• Help customers navigate the different tech products EE sells.
• Match customers to the most suitable product based on their needs.

Skills

Customer service

Communication skills

Active listening

Job description

EE is hiring a Sales Advisor at our Newcastle contact centre. You’ll take incoming calls from existing EE customers and help them find the best deals on phones and broadband, guiding them through our range of tech products.

You need to be outgoing, a great listener and fluent speaker. The role offers a starting salary of £26,116 rising to £26,738 after eight months, with uncapped commission and generous benefits, including 24/7 GP, free parking and product discounts.