Sales & Retention Advisor

TN United Kingdom; Winchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading health company in the UK is seeking a Sales and Retention Executive to join their dynamic team. This role involves engaging customers to drive membership growth and retention, providing excellent service while promoting health plans. Comprehensive training and development support will be provided, with options for hybrid working post-training.

Benefits

Comprehensive training and development support

Optional hybrid working arrangements after training

Qualifications

• Enthusiastic and motivated individual.
• Experience in sales and customer service is beneficial.

Responsibilities

• Engage with customers via calls to promote health plans and services.
• Assist customers considering leaving by explaining how they can get more value from their health plans.
• Achieve and exceed personal and team sales targets.

Skills

Customer Engagement

Sales

Communication

Job description

Job Title: Sales and Retention Executive

At Simplyhealth, we’re not just your average health company; we’re revolutionising access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. We aim to empower individuals to take charge of their health and inspire them to optimise their wellbeing. We are also proud to be the first health insurer in the UK to be awarded B-Corp status, recognising our achievements in sustainability and our commitment to environmental and social responsibility.

Role Overview

We are looking for enthusiastic, inquisitive, and motivated individuals to join our team as Sales and Retention Executives. Your role will involve engaging with customers to drive membership growth and retention. You will handle both inbound and outbound calls to qualified contacts, promoting our products to maximise sales opportunities while ensuring excellent customer service and meeting quality standards.

Responsibilities

1. Engage with customers via calls to promote health plans and services.
2. Assist customers considering leaving by explaining how they can get more value from their health plans.
3. Achieve and exceed personal and team sales targets.
4. Provide a positive customer experience, adhering to quality assurance standards.

Additional Information

This role is dynamic and fast-paced, working within an ambitious team. We offer comprehensive training and development support. The position is based at our Andover Head Office, with optional hybrid working arrangements after training completion.