Sales & Retention Advisor

TN United Kingdom; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading health company in the UK is seeking a Sales and Retention Executive to join their team. In this dynamic role, you will engage with customers, drive membership growth, and promote health plans. The position offers a collaborative environment with opportunities for training and development, as well as hybrid working options post-training.

Benefits

Collaborative and friendly environment

Training and development plan

Discretionary hybrid working options

Qualifications

• Enthusiastic, inquisitive, and motivated.
• Ability to engage with customers effectively.
• Experience in sales or customer service is a plus.

Responsibilities

• Make outbound and inbound calls to qualified contacts.
• Promote products to maximize sales opportunities.
• Meet quality assurance standards and provide excellent customer experience.

Skills

Communication

Sales Skills

Customer Service

Job description

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We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that, we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.

About the Role

At Simplyhealth, we’re looking for enthusiastic, inquisitive, and motivated people to join our team as a Sales and Retention Executive. You’ll be speaking to our customers to help drive membership and growth. This is a multi-skilled role, involving acquiring new customers and assisting those considering leaving to understand how they can get more out of their health plans with us.

Responsibilities

1. Make outbound and inbound calls to qualified contacts.
2. Promote our products to maximise sales opportunities using your natural ability with people.
3. Meet quality assurance standards and provide an excellent customer experience.

What We Offer

This is a varied and fast-paced sales role within an ambitious and driven team. You’ll work towards achieving and exceeding your personal and team targets. We provide a collaborative and friendly environment with support through your training and development plan. The role is based in our Andover Head Office, with discretionary hybrid working options upon completion of training.