Sales & Retention Advisor

Simplyhealth; Andover; Hybrid; Confidential; Full time

Job summary

Simplyhealth is seeking a Sales and Retention Executive to join their team in Andover. The role involves engaging with customers to drive membership growth and enhance their health plan experience. With a competitive salary of £25,200 plus commission, this position offers excellent benefits, including a generous pension and flexible working options. Ideal candidates will thrive in a fast-paced environment and possess strong communication skills.

Benefits

OTE commission earnings of 25% of base salary

Generous pension with a 6% employer contribution

28 days holiday plus bank holidays

Flexible benefits pot for various options

Access to a wellbeing hub

Recognition awards

Qualifications

• Ability to thrive in a fast-paced environment.
• Self-motivated to achieve the best outcomes.
• Friendly and approachable, able to build rapport quickly.

Responsibilities

• Make outbound and inbound calls to qualified contacts.
• Promote products to maximize sales opportunities.
• Assist customers considering leaving to understand their health plans.

Skills

Communication

Customer service

Sales skills

Teamwork

Problem-solving

Job description

£25,200 + commission and excellent benefits

We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that, we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, alongside our ambitious environmental and social responsibility goals.

At Simplyhealth, we’re looking for enthusiastic, inquisitive, and motivated people to join our team as a Sales and Retention Executive. You’ll be speaking to our customers to help drive membership and growth. This is a multi-skilled role, involving acquiring new customers and assisting customers considering leaving, helping them understand how they can get more value from their health plans with us.

You will make outbound and inbound calls to qualified contacts. Using your natural ability with people, you’ll promote our products to maximise sales opportunities while meeting quality assurance standards and providing an excellent customer experience.

This is a varied and fast-paced sales role within an ambitious and driven team, where you’ll work towards achieving and exceeding your personal and team targets.

We have a collaborative and friendly team that will support you through your training and development plan. This role is based at our Andover Head Office, with discretionary hybrid working available after training.

About You

• Ability to thrive in a fast-paced environment
• Self-motivated to achieve the best outcomes for the business and customers
• Friendly and approachable, able to build rapport quickly
• Quick thinker, capable of handling objections and highlighting benefits
• Demonstrable passion for healthcare
• Strong desire to succeed
• Team player, willing to go the extra mile

What’s in it for you

We’ll pay a basic salary of £25,200 plus:

• OTE commission earnings of 25% of your base salary
• Generous pension with a 6% employer contribution
• 28 days holiday (plus bank holidays), with options to buy or sell an additional 5 days
• Flexible benefits pot (for benefits like critical illness cover, private medical insurance, shopping vouchers, and more)
• Your own health plan
• Access to a wellbeing hub
• Recognition awards
• Give as you earn

Your Recruitment Journey

We’re committed to providing a fair, consistent, diverse, and inclusive application, assessment, and onboarding process, enabling us to hire top talent based on skills and behaviours critical to success.

Your process includes:

• Screening call with Talent Acquisition Team
• Online assessment
• Interview with Team Leaders
• Offer

If you need additional support or adjustments during your application, please contact our Talent Team at: [e-mail].

Note: As we are a purpose-driven company, we often receive high volumes of applications. We may close the job advert early and cannot consider applications received after that point.