Care Coordinator

TN United Kingdom; Southampton; On-site; GBP 24,000 - 30,000; Full time

Job summary

Cera Care Ltd is seeking a dedicated Care Coordinator to manage high-quality care services, ensuring Care Workers are effectively matched to Clients. The role requires experience in a Domiciliary Care Agency and knowledge of compliance standards, with opportunities for training and career progression.

Benefits

NVQ and in-house training

Access to employee benefits platform

Employee Assistance Programme

Provision of mobile phone and technology

Company pension scheme

25 days holiday entitlement plus bank holidays

Paid DBS/PVG checks

Service and recognition rewards

Qualifications

• Experience as a senior in a Domiciliary Care Agency.
• Must hold a valid driver's license and have access to a vehicle.

Responsibilities

• Manage the delivery of high-quality care services.
• Ensure Care Workers are matched appropriately to Clients.

Skills

Motivated to provide first-class care

Knowledge of scheduling and rota systems

Understanding of CQC/CI/CIW compliance

Organised

Methodical

Attention to detail

Education

NVQ/SVQ Level 2 or 3 qualification

Job description

Job Title: Care Coordinator at Cera Care Ltd

We are seeking a dedicated Care Coordinator to join our team at Cera Care Ltd. In this role, you will be responsible for managing the delivery of high-quality care services, ensuring Care Workers are matched appropriately to Clients based on their needs and proximity where possible.

Requirements:

• Experience as a senior in a Domiciliary Care Agency
• Motivated to provide first-class care
• Knowledge of scheduling and rota systems
• Understanding of CQC/CI/CIW compliance (essential)
• Organised, methodical, with a keen eye for detail
• NVQ/SVQ Level 2 or 3 qualification (preferred but not essential)
• Must hold a valid driver's license and have access to a vehicle

Benefits:

• NVQ and in-house training for your current role and career progression
• Access to the 'We Care' employee benefits platform offering shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Provision of mobile phone and necessary technology
• Company pension scheme
• 25 days holiday entitlement plus bank holidays
• Paid DBS/PVG checks
• Service and recognition rewards

About Cera:

Cera's vision is to empower individuals to live their best lives at home through technology, professional care, and support. By joining us, you contribute to this vision, promoting dignity, respect, independence, and choice for our service users. We aim to transform care delivery by equipping our carers with insights and decision-making tools, enabling them to focus on what they do best: caring.