Sales Progression Team Leader

Northern Estate Agencies Limited; Lancashire; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

Mortimers and Ryder & Dutton is recruiting a Full Time Sales Progressor Team Leader to manage a team of Sales Progressors across our Head Office and regional hubs in Blackburn, Middleton, and Saddleworth. You will coach, develop, and support the team while maintaining your own progression caseload.

The role requires strong leadership, excellent communication, and the ability to drive performance across multiple brands and regions within the business.

Qualifications

• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Ability to motivate, coach, and develop teams.
• Strong organisational and time management skills.
• Ability to manage multiple priorities and workloads effectively.
• Problem-solving and decision-making capability.
• Strong understanding of the property industry and conveyancing process.
• Experience in sales progression essential.
• Previous team leadership or management experience preferred.

Responsibilities

• Assist and work with the department to achieve required prediction and pipeline conversion targets.
• Managing, coaching, and developing team members to maximise performance and service delivery.
• Conducting staff appraisals, performance reviews, and retention discussions.
• Training and developing staff skill sets across the department.
• Monitoring team performance and identifying opportunities for improvement and development.
• Reporting on departmental figures and auditing files in line with company standards and SLAs.
• Liaising with Branch Managers and Regional Sales Directors (RSDs).
• Assisting with departmental projects, growth initiatives, and process improvements.
• Managing a personal sales progression caseload while maintaining service standards.

Skills

Leadership

People management

Communication

Interpersonal skills

Organisational skills

Time management

Sales progression

Conveyancing knowledge

Remote leadership

Staff coaching

Job description

An exciting opportunity has arisen to join the team at Mortimers and Ryder & Dutton as a Full Time Sales Progressor Team Leader based at either our regional Head Office or one of our Sales Progressor hubs in Blackburn, Middleton and Saddleworth.

The Role

The Sales Progression Team Leader is responsible for managing and supporting a team of Sales Progressors while maintaining a personal sales progression caseload.

The role involves assisting with the coaching, development, and motivation of the wider department, alongside supporting the Head of Sales Progression in the day-to-day running, growth, and performance of the department.

Key responsibilities include participating in achieving prediction and pipeline conversion targets, monitoring team performance, identifying development and training needs, and assisting with departmental projects and growth initiatives.

DIMENSIONS

• Working closely with Branch Managers, Sales Progressors, customers, and the Head of Sales Progression
• Supporting multiple brands and regions across the business

PRINCIPAL ACCOUNTABILITIES

• Assisting and working with the department to achieve required prediction and pipeline conversion targets
• Managing, coaching, and developing team members to maximise performance and service delivery
• Conducting staff appraisals, performance reviews, and retention discussions
• Training and developing staff skill sets across the department
• Monitoring team performance and identifying opportunities for improvement and development
• Reporting on departmental figures and auditing files in line with company standards and SLAs
• Liaising with Branch Managers and Regional Sales Directors (RSDs)
• Assisting with departmental projects, growth initiatives, and process improvements
• Managing a personal sales progression caseload while maintaining service standards

JOB CHALLENGES

• Managing teams remotely across home-working and multiple office locations
• Adapting to change and implementing new systems and working practices
• Managing relationships across multiple brands and regions within the business
• Driving continuous improvement in customer service standards across the department
• Balancing leadership responsibilities alongside managing a personal caseload

KEY SKILLS & EXPERIENCE

• Strong leadership and people management skills
• Excellent communication and interpersonal skills
• Ability to motivate, coach, and develop teams
• Strong organisational and time management skills
• Ability to manage multiple priorities and workloads effectively
• Problem-solving and decision-making capability
• Strong understanding of the property industry and conveyancing process
• Experience in sales progression essential
• Previous team leadership or management experience preferred

ADDITIONAL INFORMATION

• Ability to work from home
• Will be required to travel between the hubs/branches
• OTE IRO: £38,000 UNCAPPED