Sales, Procurement and Finance Administrator

Dovetail IT Support Limited | B Corp® certified; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Company social events

Cycle to work scheme

Enhanced maternity/paternity leave

Health cover on probation

Life insurance

Critical illness cover

Job summary

Dovetail IT Support Limited in London is seeking a Sales, Procurement and Finance Administrator to keep the commercial side of our service running smoothly. You will report to the Operations Manager and collaborate daily with engineers, sales and operations leads, suppliers and clients.

Based in central London, this full-time, permanent role involves handling quotations, purchase orders, client invoices, and invoice matching, while maintaining asset and licence records with accuracy and care.

Qualifications

• Excellent written and spoken English.
• Strong communication skills and the confidence to deal with clients, suppliers and colleagues at all levels.
• Highly organised and able to manage several priorities at once.
• Good attention to detail, particularly with numbers, prices and order information.
• Confident with email, Microsoft 365 and spreadsheets.
• A proactive approach to following things through.
• Experience with ConnectWise, HaloPSA or a similar PSA or CRM system (preferable but not essential).
• An interest in technology.

Responsibilities

• Preparing quotations for hardware, software, licences and services, sourcing pricing from distributors and following quotes through to approval.
• Turning approved quotes into purchase orders, placing orders with suppliers and tracking them through to delivery.
• Raising client invoices from our PSA.
• Matching supplier invoices to purchase orders, so that nothing is missed between order and invoice.
• Maintaining accurate records of client licences, subscriptions, renewal dates and assets.

Job description

Dovetail IT Support are a Managed Service Provider (MSP) managing the IT functions of businesses in the creative industries, including design studios, publishers, agencies and production companies. We are a close-knit company with 30 employees working out of the Strand in central London.

We are looking for a Sales, Procurement and Finance Administrator to keep the commercial side of our service running smoothly, reporting to our Operations Manager and working daily with our engineers, sales and operations leads, suppliers and clients.

Key responsibilities:

• Preparing quotations for hardware, software, licences and services, sourcing pricing from distributors and following quotes through to approval
• Turning approved quotes into purchase orders, placing orders with suppliers and tracking them through to delivery
• Raising client invoices from our PSA
• Matching supplier invoices to purchase orders, so that nothing is missed between order and invoice
• Maintaining accurate records of client licences, subscriptions, renewal dates and assets

What we are looking for:

• Excellent written and spoken English
• Strong communication skills and the confidence to deal with clients, suppliers and colleagues at all levels
• Highly organised and able to manage several priorities at once
• Good attention to detail, particularly with numbers, prices and order information
• Confident with email, Microsoft 365 and spreadsheets
• A proactive approach to following things through
• Experience with ConnectWise, HaloPSA or a similar PSA or CRM system (preferable but not essential)
• An interest in technology

You will receive a structured induction and day-to-day guidance from the Operations Manager. If you do not tick every box but this sounds like you, we would still like to hear from you.

Job Type: Full-time, Permanent

• Company Social events
• Cycle to work scheme
• Enhanced maternity/paternity leave
• Health cover upon successful completion of probation
• Life insurance
• Critical Illness cover

Schedule:

• Monday to Friday, 40 hours per week

Experience:

• This role would suit a new graduate; previous experience is preferred but not essential
• Administration, purchasing, sales support or accounts (preferred)
• ConnectWise, HaloPSA or similar PSA/CRM system (preferred)
• IT, MSP or reseller environment (preferred)

Work Location: In person, central London (this is not a remote or hybrid role