Sales Order Specialist (Temp-to-Perm)

Adecco Portugal; Chelmsford; Sur place; GBP 27 000 - 30 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Pension scheme

Adecco benefits

Résumé du poste

Adecco Group UK & Ireland is seeking a Sales Order Processor to join the Chelmsford team on a temporary-to-permanent basis. The role focuses on accurate order processing, timely updates, and strong customer service in a fast-paced environment.

You will work closely with customers, suppliers, and internal teams to ensure orders are tracked from placement to delivery, with a proactive approach to resolving issues and maintaining records. Training provided and a clear path to permanent employment.

Qualifications

• Experience in order processing or customer service.
• Strong communication and organisational skills.
• Proficiency with Microsoft Office.
• Familiarity with CRM systems and ticketing tools.

Responsabilités

• Process customer purchase orders accurately and efficiently.
• Manage customer inquiries via email, phone, Zendesk and live chat.
• Track orders from placement to delivery and provide updates.
• Check stock, pricing and delivery timescales.
• Liaise with suppliers and internal teams to resolve queries.
• Maintain accurate customer and order records across systems.
• Support with sales campaigns and general administration.
• Escalate complex issues when required.

Connaissances

order processing

customer service

sales administration

CRM systems

Microsoft Office

multitasking

team player

Outils

Zendesk

NetSuite

Magento

osCommerce

CRM systems

Description du poste

Adecco Group UK & Ireland is seeking a Sales Order Processor to join the Chelmsford team on a temporary-to-permanent basis. The role focuses on accurate order processing, timely updates, and strong customer service in a fast-paced environment.

You will work closely with customers, suppliers, and internal teams to ensure orders are tracked from placement to delivery, with a proactive approach to resolving issues and maintaining records. Training provided and a clear path to permanent employment.