Sales Order & Customer Service Specialist (Sage 50)

Confidential; Cheltenham; Sur place; GBP 27 000 - 29 000; Plein temps

Avantages offerts par ce poste

25 days holiday

Bonus potential

Résumé du poste

Confidential in Cheltenham is seeking an experienced Sales Order Processor to join an established engineering business. You will provide exceptional customer service, process orders and quotations, and work with Sage 50 to ensure accurate records.

The role is full-time with a Monday-Thursday 8:30-16:30 and Friday 8:30-14:00 schedule, offering up to £29k plus bonuses and 25 days holiday plus bank holidays. The successful candidate will be highly motivated, customer-driven, and proficient in Excel

Qualifications

• Experience with Sage 50 is essential.
• Strong customer service and communication skills.
• Proficient with Excel and Microsoft Office.
• Ability to meet deadlines and work to schedules.

Responsabilités

• Process sales orders and quotations promptly.
• Respond to customer inquiries with product/service information.
• Address complaints and provide timely resolutions.
• Maintain detailed records of customer interactions.
• Source prices and coordinate delivery with suppliers.
• Upsell and build relationships with customers.
• Raise purchase orders and manage supplier sourcing.
• Process customer invoicing and follow up on quotes.
• Generate management reports from quotations.

Connaissances

Customer service

Telephone manners

Excel

Microsoft Office

Communication

Organisation

Outils

Sage 50

Excel

Microsoft Office

Description du poste

Confidential in Cheltenham is seeking an experienced Sales Order Processor to join an established engineering business. You will provide exceptional customer service, process orders and quotations, and work with Sage 50 to ensure accurate records.

The role is full-time with a Monday-Thursday 8:30-16:30 and Friday 8:30-14:00 schedule, offering up to £29k plus bonuses and 25 days holiday plus bank holidays. The successful candidate will be highly motivated, customer-driven, and proficient in Excel