Sales Order Specialist - Fast, Friendly Customer Care

Forrest Recruitment Ltd.; Wythenshawe; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Company bonus

Job summary

Forrest Recruitment Ltd. in Wythenshawe is seeking a Sales Administrator to support daily office tasks. You will take orders by phone and email, process debit/credit card payments, and respond to customer queries with clear, timely updates. You will inform customers of stock availability and offer suitable alternatives, handle returns and work as part of a lively team with initiative. Salary up to £25,000 plus company bonus.

Qualifications

• Order processing experience with a high level of customer service.
• Friendly and confident telephone manner.

Responsibilities

• Take orders via phone and email.
• Process debit/credit card payments.
• Inform customers of stock status and alternatives.
• Process returns and re-issue orders for faulty items.
• Respond to queries with timely updates.
• Undertake other administrative tasks as part of the team.

Skills

Order processing experience

Excellent communication

Job description

Forrest Recruitment Ltd. in Wythenshawe is seeking a Sales Administrator to support daily office tasks. You will take orders by phone and email, process debit/credit card payments, and respond to customer queries with clear, timely updates. You will inform customers of stock availability and offer suitable alternatives, handle returns and work as part of a lively team with initiative. Salary up to £25,000 plus company bonus.