Sales Administrator

Forrest Recruitment Ltd.; Wythenshawe; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Company bonus

Job summary

Forrest Recruitment Ltd. in Wythenshawe is seeking a Sales Administrator to support daily office tasks. You will take orders by phone and email, process debit/credit card payments, and respond to customer queries with clear, timely updates. You will inform customers of stock availability and offer suitable alternatives, handle returns and work as part of a lively team with initiative. Salary up to £25,000 plus company bonus.

Qualifications

• Order processing experience with a high level of customer service.
• Friendly and confident telephone manner.

Responsibilities

• Take orders via phone and email.
• Process debit/credit card payments.
• Inform customers of stock status and alternatives.
• Process returns and re-issue orders for faulty items.
• Respond to queries with timely updates.
• Undertake other administrative tasks as part of the team.

Skills

Order processing experience

Excellent communication

Job description

Sales Administrator Wythenshawe Up to £25,000 + company bonus

Working for a well-established worldwide manufacturer and distributor in Wythenshawe, our client is seeking a sales order processor to help with daily administrative tasks of the office.

Key duties will include:

• Taking orders via phone and email
• Taking debit/credit card payments
• Responding to queries, informing customers with the latest update
• Informing customers of no stock items and offering them alternatives
• Receiving calls from customers over the phone and via email, processing any administrative tasks
• Processing returns and re-issuing orders for faulty or damaged goods
• Undertaking all other administrative tasks required as part of the team

The ideal candidate will have order processing experience with a high level of customer service, good attention to detail and a very friendly and confident telephone manner and can work as part of a lively team as well as using your own initiative.