Sales Admin & Order Fulfillment Specialist

Inspire Resourcing Ltd; Chesterfield; On-site; GBP 27,000 - 29,000; Full time

Job summary

Inspire Resourcing Ltd are recruiting a Sales Administrator for a Chesterfield based client. The successful candidate will provide efficient administrative and customer support to the sales team, with a salary of £26,500 - £29,000.

The role involves processing orders, preparing quotations, and maintaining CRM/ERP data, while coordinating with production, planning, logistics and procurement to ensure timely order fulfilment.

Qualifications

• Experience in a customer-facing role.
• Strong organisational skills and attention to detail.
• Confident written and verbal communication.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).

Responsibilities

• Process sales orders from enquiry through to delivery.
• Prepare quotations, order acknowledgements, and associated sales documentation.
• Maintain customer, project, and pricing data within CRM/ERP systems.
• Liaise with production, planning, logistics, and procurement teams to ensure timely order fulfilment.
• Act as a first point of contact for customer enquiries via phone and email.
• Provide product information, lead times, specifications, and pricing support.
• Build effective working relationships with customers, sales managers, contractors, and distributors.
• Resolve order queries, delivery issues, and invoice discrepancies promptly.
• Provide administrative support to the Business Development Manager.
• Maintain accurate digital and paper-based filing systems.
• Support continuous improvement of sales and administrative processes.
• Ensure compliance with company procedures, quality standards, and health & safety requirements.

Skills

Customer Service

Customer Support

Sales Administration

Order Processing

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Inspire Resourcing Ltd are recruiting a Sales Administrator for a Chesterfield based client. The successful candidate will provide efficient administrative and customer support to the sales team, with a salary of £26,500 - £29,000.

The role involves processing orders, preparing quotations, and maintaining CRM/ERP data, while coordinating with production, planning, logistics and procurement to ensure timely order fulfilment.