Sales Order Processor

Confidential; Manchester; Presencial; GBP 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefits available on request

Resumo da oferta

Confidential in Manchester is seeking an experienced Sales Order Processor to join the team. You will process customer orders through the ERP system, track delivery dates and delivery notes, and handle amendments, cancellations and rebookings.

You will support customers by phone and email, respond to queries, process monthly price adjustments, and maintain accurate customer and product master data. This is a busy role within a friendly sales administration team.

Benefits available on request.

Qualificações

• Previous experience in sales order processing or sales administration.
• Experience using an ERP system.
• High accuracy and attention to detail.
• Excellent organisation and multitasking abilities.
• Excellent communication by phone and email.

Responsabilidades

• Process orders accurately in ERP.
• Track deliveries and issue delivery notes.
• Manage order amendments, cancellations and rebookings.
• Assist customers via phone and email, resolving queries.
• Process monthly and quarterly price adjustments and maintain price lists.
• Create and process credit notes.
• Maintain accurate customer and product Master data.
• Support wider sales administration activities.

Conhecimentos

Sales order processing

Sales administration

Attention to detail

Organisational skills

Communication skills

Problem solving

Deadline driven

IT skills

Ferramentas

ERP system

Descrição da oferta de emprego

Our client is a well-established business with a need for an experienced Sales Order Processor to join their team.

What you will be doing:

• Processing all incoming customer orders accurately using the ERP system
• Tracking delivery dates and processing delivery notes
• Managing order amendments, cancellations and rebookings
• Supporting customers via telephone and email, responding to queries and resolving issues
• Processing monthly and quarterly price adjustments
• Maintaining accurate and up-to-date price lists
• Handling customer complaints and ensuring they are resolved efficiently
• Creating and processing credit notes
• Maintaining accurate customer and product master data
• Supporting the smooth running of the wider sales administration function

What you need to bring:

• Previous experience in sales order processing or sales administration
• Experience using an ERP system
• Strong attention to detail and a high level of accuracy
• Good organisational skills and the ability to manage multiple tasks
• Confident communication skills, both over the phone and via email
• A customer-focused approach with strong problem-solving skills
• The ability to work to deadlines in a busy environment
• Good IT skills and confidence working with internal systems and data

What you can expect:

• A great opportunity to join an established business
• A varied role within a busy and supportive team
• The opportunity to utilise and develop your order processing and customer service skills

Benefits available on request

Reference No.

VR/05773

Disclaimer

Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.