Sales Order Processing Coordinator

Think Specialist Recruitment; Hemel Hempstead; Ibrido; GBP 18.000 - 26.000; Tempo pieno

Descrizione del lavoro

Think Specialist Recruitment is seeking a Sales Order Processing Coordinator for a well-established business in Hemel Hempstead. The role focuses on processing customer orders accurately using SAP, coordinating with sales, logistics and finance, and supporting invoicing and credit notes where possible.

Initially office-based, the position moves to a hybrid pattern (3 days in the office, 2 days home) once established.

Competenze

• Experience in order processing or sales support roles.
• Strong SAP experience, ideally managing customer sales orders.
• Attention to detail and accuracy with customer orders and financial information.
• Good organisational and time management skills with multiple priorities.
• Confident communication across departments and customers.
• Experience using CRM systems, preferably Microsoft Dynamics.
• Exposure to invoicing and credit notes or accounts receivable.
• Ability to work independently and collaboratively in a busy environment.
• Proactive approach with a willingness to identify problems and propose improvements.

Mansioni

• Process customer purchase orders accurately and efficiently using SAP.
• Manage sales orders from receipt through to shipment and delivery, with amendments as required.
• Prepare shipment release requests and issue order and delivery confirmations.
• Coordinate delivery schedules with sales, logistics and operations teams.
• Support sales forecasting with Sales Managers and Logistics, attend monthly forecast meetings.
• Manage new customer accounts, applications, setup and arrangements.
• Raise invoices and credit notes, upload invoices to portal.
• Process purchase requisitions and orders in internal systems.
• Maintain accurate customer, order and opportunity data across SAP/CRM.
• Act as a main contact for customers on order processing and account queries.
• Maintain documentation and store order records correctly.
• Support wider departmental administration and identify process improvements.

Conoscenze

Order processing

SAP

CRM systems

Attention to detail

Time management

Communication

Invoicing/credit notes

Cross-functional collaboration

Proactive

Strumenti

SAP

Microsoft Dynamics

Descrizione del lavoro

Sales Order Processing Coordinator

£16.00 per hour | Equivalent to approximately £31,000 per annum | Temporary with plans to go permanent in 2027

We are currently working with a well-established and highly successful business who are looking to bring an Order Processing Coordinator into their team on an initial temporary basis, with the opportunity to secure a permanent position for the right person.

This is a fantastic opportunity for somebody with strong sales order processing experience and a solid background using SAP or similar, who is looking to join a supportive and collaborative environment.

Working closely with customers, sales teams, logistics and finance, you’ll play a key role in ensuring customer orders are processed accurately, efficiently and within agreed timescales. =

Alongside the core order processing responsibilities, the position will also involve some wider sales administration and finance duties, where possible supporting on invoicing and credit notes.

The role would suit somebody who enjoys working across different departments, has excellent attention to detail and is confident managing multiple priorities within a busy, project-oriented environment.

The position will initially be fully office-based, with the opportunity to move to a hybrid working structure of 3 days in the office and 2 days working from home once established.

The role is full-time, working 37.5 hours per week, Monday to Friday, with a choice of either 8am-4.30pm or 8.30am-5pm, both including a one-hour lunch break. There is also an early finish on a Friday.

The role is paying £16.00 per hour, equivalent to approximately £31,000 per annum, with weekly pay and holiday accrual whilst temporary, alongside the opportunity to secure a permanent position within the business.

What to expect day to day:

• Processing customer purchase orders accurately and efficiently using SAP.
• Managing sales orders from initial receipt through to shipment and delivery, including amendments and updates as required.
• Preparing shipment release requests and issuing order and delivery confirmations.
• Working closely with sales, logistics and operations teams to coordinate delivery schedules and ensure customer expectations are met.
• Supporting sales forecasting alongside Sales Managers and the Logistics team, including attending monthly forecast meetings.
• Managing new customer account applications, account setup and customer arrangements.
• Raising invoices and credit notes, uploading invoices to the portal.
• Processing purchase requisitions and orders through internal business systems.
• Maintaining accurate customer, order and opportunity information across SAP, CRM and other internal systems.
• Acting as a key point of contact for customers regarding order processing and account-related queries.
• Maintaining accurate documentation and ensuring all order records are stored correctly.
• Supporting wider departmental administration and identifying opportunities to improve processes and efficiencies.

What do we need from you?

• Previous experience within an order processing, sales administration or sales support role.
• Strong SAP experience is highly desirable, ideally with previous experience managing customer sales orders.
• Excellent attention to detail and accuracy when handling customer orders and financial information.
• Good organisational and time management skills, with the ability to manage multiple priorities.
• Confident communication skills, with the ability to build relationships across departments and with customers.
• Experience using CRM systems, ideally Microsoft Dynamics, would be advantageous.
• Some exposure to invoicing, credit notes or accounts receivable would be beneficial.
• The ability to work independently and collaboratively within a busy environment.
• A proactive approach, with the confidence to identify problems and suggest improvements.A flexible and positive attitude, with the ability to adapt to changing workloads and priorities.