SAP Customer Service Administrator

Confidential; Manchester, Salford; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Annual bonus scheme

Private healthcare

Job summary

Adecco Group UK & Ireland is recruiting a SAP Customer Service Administrator in Greater Manchester. You will support customers, process orders in SAP, manage quotations and ensure a seamless customer journey.

Working with internal departments, you will maintain accurate SAP data, handle enquiries by phone and email, and help with invoicing and sales administration while delivering a high standard of service.

The role offers an annual bonus and private healthcare within a stable, growing business.

Qualifications

• Experience in Customer Service, Sales Administration or Sales Support.
• Ability to process customer orders from receipt through to completion.
• Strong communication and organisational skills.

Responsibilities

• Processing customer orders accurately and efficiently through SAP.
• Producing and managing customer quotations.
• Handling customer enquiries via telephone and email.
• Maintaining pricing, product and customer information within SAP.
• Monitoring order progress and providing customer updates.
• Assisting with invoicing and general sales administration activities.
• Building strong relationships with customers.

Skills

Customer service

Order processing

Communication

Tools

SAP

MS Office

Job description

SAP Customer Service Administrator

Location: Greater Manchester
Salary: 30,000 - 32,000 per annum + Bonus + Private Healthcare
Job Type: Full Time, Permanent
Hours: Monday to Friday

The Role

An excellent opportunity has arisen for an experienced SAP Customer Service Administrator to join a successful and growing business.

This position plays a key role in supporting customers, processing orders, managing quotations and ensuring a seamless customer experience. Working closely with internal departments, you will be responsible for maintaining accurate information within SAP and providing exceptional support throughout the customer journey.

Key Responsibilities

• Processing customer orders accurately and efficiently through SAP


• Producing and managing customer quotations


• Handling customer enquiries via telephone and email


• Maintaining pricing, product and customer information within SAP


• Monitoring order progress and providing customer updates


• Liaising with internal departments to ensure on-time delivery


• Assisting with invoicing and general sales administration activities


• Building strong relationships with customers


• Maintaining accurate records and documentation


• Delivering a high standard of customer service at all times

The Candidate

• Previous experience in a Customer Service, Sales Administration or Sales Support role


• Experience processing customer orders from receipt through to completion


• Knowledge of SAP or a similar ERP system


• Strong communication and organisational skills


• Excellent attention to detail


• Good Microsoft Office skills


• A proactive and customer-focused approach

What's On Offer?

• 30,000 - 32,000 per annum


• Annual bonus scheme


• Private healthcare


• Monday to Friday working hours


• Supportive and friendly team environment


• Long-term career development opportunities


• Stable and growing business

The Adecco Group UK & Ireland is an Equal Opportunities Employer.